Remote Administrative Assistant ( Painting Company)

Job Overview

We are seeking a reliable, detail-oriented Remote Administrative Assistant to support the daily operations of a growing residential painting company.

This role is ideal for someone who enjoys customer service, organization, and managing administrative tasks in a fast-paced environment. You will play a key role in keeping operations running smoothly by handling customer communication, scheduling, invoicing, and supporting payroll processes.

If you are proactive, organized, and enjoy supporting a small business team, we’d love to hear from you.

Key ResponsibilitiesAdministrative & Operations Support

• Manage daily administrative tasks and maintain organized records
• Update internal trackers and documentation
• Assist with project coordination and task management
• Prepare reports and operational data as needed
• Provide end-of-day updates on completed tasks and priorities
  
  

Customer Service & Scheduling

• Respond to customer inquiries via phone, email, and messaging
• Schedule estimates and service appointments
• Follow up with new leads and existing customers
• Provide basic information about company services
• Coordinate calendars and scheduling logistics
• (Phone responsibilities may be introduced after training)
  
  

CRM & Data Management

• Maintain and update customer information in CRM systems
• Track job progress, estimates, and communications
• Ensure data accuracy and consistency
  
  

Invoicing & Payment Processing

• Create and send invoices
• Track incoming payments and update records
• Assist customers with billing questions
• Maintain organized financial documentation
  
  

Process & Team Support

• Follow company SOPs and workflows
• Support process improvements and efficiency
• Communicate regularly with the team on progress and priorities
• Assist with additional administrative tasks as needed
  
  

Qualifications

• Experience as a Virtual Assistant, Administrative Assistant, or Customer Support Representative
• Strong written and verbal communication skills
• Comfortable speaking with customers and coordinating schedules
• Highly organized and detail-oriented
• Ability to manage multiple tasks independently
• Comfortable learning new tools and systems
• Reliable internet connection and quiet workspace
  
  

Preferred (Not Required)

• Experience supporting home service businesses (painting, HVAC, plumbing, etc.)
• Experience with CRM systems
• Experience with invoicing, bookkeeping, or payroll support
• Experience working remotely
• Sales experience is a plus (lead follow-ups, customer communication, and appointment conversion)
  
  

Job Types: Full-time, Contract

Pay: $15,000.00 per month

Experience

• Admin/VA?: 2 years (Preferred)
• speaking with customers by phone: 2 years (Preferred)
• Tools used (QuickBooks, Excel, CRM, etc.): 3 years (Preferred)
  
  

Work Location: Remote