Remote Benefits Enrollment Agent (WFH)

Our organization is part of a long-established company that has been providing financial protection programs to working families for over 70 years. With operations across the United States, Canada, and New Zealand, the company focuses on supporting members of unions, associations, and other groups by offering life, accident, and supplemental health coverage designed to provide additional financial security. Representatives focus on building long-term relationships with the individuals and families they assist, providing guidance and support through a convenient virtual process. Responsibilities Provide individuals with enrollment information and confirm eligibility for available programs Manage inbound customer inquiries and respond to service-related questions Return calls and follow up with individuals requesting additional information Assist clients in reviewing coverage options that best meet their needs Prepare and explain personalized coverage options using internal analysis tools Maintain accurate records of client interactions and documentation Participate in ongoing training and coaching to stay informed about program updates and services What We Offer Comprehensive training and onboarding Fully remote, work-from-home position Competitive compensation with weekly pay Performance-based bonus opportunities Career growth and advancement pathways Health benefits available after three months Supportive culture that encourages work-life balance