Remote Customer Service Role (German Speaker)

🌟 Join a Global Automotive Leader – Customer Service Role (German Speaker)
Location:
Remote (from Coimbra to the North of Continental Portugal)
Office Base:
Braga
Start Date:
12 June 2025
Contract Type:
Full-Time, Permanent
🚘 About the Role
Are you ready to take your career to the next level with one of the world's most renowned premium automotive brands? We're looking for passionate
German-speaking Customer Service Specialists
to join our dynamic support team. You'll play a key role in delivering
top-tier service experiences
to clients across Europe — all from the comfort of your home in northern Portugal.
🛠️ What You'll Do
Be the voice of a leading global car manufacturer (brand confidential), handling
inbound calls, emails, and chats
Support customers with a range of topics from technical inquiries to general service support
Ensure
customer satisfaction
by delivering clear, empathetic, and solution-oriented assistance
Collaborate with internal departments to resolve complex cases
Work in a
fast-paced, multilingual environment
with the highest standards of quality
💬 Languages Required
German – C2 (native or near-native proficiency)
English – B2 (intermediate proficiency)
🕐 Schedule
Rotating Shifts:
Monday to Sunday – 24/7
operation
2 rotating days off per week
Full remote working model (after initial training if needed)
Flexibility is key
— this role requires availability across different shifts, including nights and weekends
💰 Compensation & Benefits
Base Salary:
€1,100/month (x14 months/year)
Complexity Bonus:
€80/month (x11 months/year)
Position Bonus:
€20/month
Meal Allowance:
€7.23/day (net)
Private Health Insurance:
Provided from day one (100% free after 6 months)
Full remote setup
+
career development opportunities
with a global industry leader
🧭 Who You Are
Passionate about delivering
exceptional customer service
Comfortable with working on a
rotational shift schedule
Have previous experience in
customer support
(preferably in the automotive, tech, or mobility sector)
Tech-savvy and quick to learn new tools and platforms
Thrive in a
remote, multicultural environment
🔎 Hiring Process
Application Review
Language Assessment
(German and English)
1–2 Client Interviews
(in German)
✅ Why Apply?
Be part of a
prestigious international project
Enjoy the
stability and benefits
of a long-term contract
Work
from home with a supportive, friendly team
Grow your
career in customer service
with real development pathways
📩
Ready to accelerate your career? Apply now and become part of something exceptional.