Some people love having the idea. Others love figuring out all the details that make the idea actually happen.
We're looking for organized, motivated individuals who enjoy researching options, communicating with people, and helping clients plan experiences they'll look forward to.
As an
Experience Planning Coordinator
, you'll work with clients to understand what they're looking for and help research and coordinate options based on their interests, preferences, and budget. Client needs may include vacations, accommodations, cruises, resorts, entertainment, attractions, special events, and other leisure experiences.
Previous industry experience is not required. Training, mentorship, and resources are available to help you develop your knowledge.
What You May Work On
Connect with clients to learn about their plans, interests, and priorities
Research and compare destinations, accommodations, activities, and experiences
Provide options based on individual client needs
Coordinate reservations and important planning details
Communicate confirmations, deadlines, and updates
Answer questions and provide ongoing client support
Research additional activities or experiences that may enhance a client's plans
Maintain organized client information and follow-up
Participate in ongoing training and professional development
Build relationships with clients for future and referral business
Enjoy planning and researching
Have a customer-focused mindset
Communicate clearly and professionally
Are organized and attentive to details
Feel comfortable learning new online systems
Can manage your time and responsibilities independently
Enjoy helping people make decisions
Are willing to continually learn about new destinations, services, and experiences
You'll have access to training, ongoing mentorship, industry education, planning resources, and opportunities for professional development.
The remote structure offers flexibility while allowing you to develop skills in client relations, research, reservations, hospitality, and experience planning.
Most importantly, this is an opportunity for someone who enjoys helping people move from
“I'd love to do that someday”
to
“It's booked — we're going!”