Workforce Planning Coordinator

Reporting to the Senior Workforce Manager, the Workforce Planning Coordinator is a key operational role within the Workforce Planning team, responsible for the day-to-day administration of Blueprint, [solidcore]’s internal scheduling platform. In this role, you will own back-end platform management, Area Manager support, inbox operations, and the reporting that keeps scheduling decisions running smoothly across all studio locations. You’ll also contribute to cross-functional workforce planning efforts by supporting the creation of training materials, release communications, and resources that enable studio teams to use Blueprint effectively and consistently. This role is a great fit for someone who is operationally sharp, comfortable in a tech-adjacent environment, and thrives in a fast-paced, detail-oriented setting. Key Responsibilities: System Administration & Maintenance Manage the day-to-day back end of Blueprint, including user access, attributes, and permissions Monitor data feeds and integrations; identify, troubleshoot, and resolve system errors promptly Troubleshoot common platform issues and escalate technical problems to the Senior Workforce Manager as needed Perform QA and UAT testing on the Blueprint staging site ahead of new feature releases, bug fixes, and platform updates Intake, review, and approve or deny incoming class theme requests in accordance with [solidcore]'s music policy Perform manual integration checks between Blueprint and MBO Training, Support & Compliance Serve as a first point of contact for Area Manager questions and issues related to Blueprint Own the Blueprint team inbox- triaging incoming requests, responding to routine inquiries, and routing complex issues appropriately Support with the creation of release communications, training materials and best practices for internal users of Blueprint. Support office hours sessions hosted by the team, helping prepare materials and facilitate Q&A Build relationships with the AM team to understand scheduling pain points and surface feedback to the broader Workforce Planning team Monitor and enforce brand standards, deadlines, and compliance requirements across all studio locations. Track recurring questions and use them to inform SOP updates and training material improvements What We're Looking For: Minimum Qualifications 1–3 years of experience in fitness, studio operations, coordinator, or administrative role. Proficiency in G-Suite (particularly Google Sheets) Full-time availability (40 hours/week) with the ability to work remotely. Preferred Qualifications Experience with scheduling or workforce management systems Familiarity with Mindbody Business platform. Experience working in a high-growth or startup environment. Previous experience collaborating with cross-functional teams or supporting multi-location operations. Key Skills & Attributes Highly organized and detail-oriented with strong data management skills. Ability to manage multiple projects and deadlines in a fast-paced environment. Excellent verbal and written communication skills. Analytical mindset with strong problem-solving abilities. Professional, reliable, and aligned with [solidcore]’s values and brand standards. Entrepreneurial spirit with a willingness to “roll up your sleeves.” Collaborative team player who builds strong cross-functional relationships. Passion for fitness, wellness, and the [solidcore] community. Compensation & Benefits: Annual bonus eligibility based on performance Monthly cell phone stipend 401k with employer match Health, dental, and vision insurance Flexible PTO Free drop-in classes And MORE [solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. The coach guides the class through a series of slow & controlled movements that are sequenced to work muscles to failure. This class is accessible for all fitness levels and can be amplified or modified to accommodate individual goals. Class is as intense as our reviews suggest, but our instructors go above and beyond to provide a welcoming, supportive, empowering, and challenging experience for all. Please visit our website here to read more about our mission. [solidcore] is firmly committed to social justice and promoting a culture of diversity, equity, and inclusion. You can click here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team. [solidcore] is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. [solidcore] makes hiring decisions based solely on qualifications, merit, and business needs at the time.