About Us
Enabling humancentric growth of people, businesses and communities, through collaboration, respect and innovation.
At Humus Recruitment N.V., we have built our entire business on the founding values of trust, integrity, purpose and engagement. We set out to become Suriname’s largest Human Resources Solution company. Our aim is to give the limitless talent of Suriname, a framework which would help them connect with recruiters not only locally but also globally.
Job Description
For one of our clients we are looking for an RSC Operator. As an RSC Operator you will be responsible for monitoring, controlling, and supporting operational systems within the Remote Service Center (RSC). You ensure that processes run smoothly, incidents are detected and resolved on time, and that operational standards are maintained at all times.
Requirements
MBO/HBO working and thinking level, preferably in IT, Engineering, or Technical fields
Experience in a control room, operations center, or similar environment is an advantage
Strong analytical and problem-solving skills
Ability to work in shifts (if applicable)
Good communication skills
Stress-resistant and able to work in a fast-paced environment
Basic knowledge of IT systems and monitoring tools
Team player with a responsible attitude
What Will You Be Doing?
As an RSC Operator, you will monitor systems and operational processes within the Remote Service Center to ensure continuity and efficiency. You will detect and report incidents, escalate issues when necessary, and coordinate with relevant teams to resolve operational disruptions.
You will be responsible for maintaining system logs, following operational procedures, and ensuring that service levels are met. Additionally, you will support continuous improvement initiatives by identifying recurring issues and contributing to process optimization. Accuracy, attention to detail, and quick response times are essential in this role.
Benefits
Competitive salary package
Shift allowances (if applicable)
Training and development opportunities
Dynamic and technical work environment
Career growth within operations or IT support