RESEARCH and Intelligence Role

Job Type Hours: Full-time Duration: Contract About Us BHM is an international communications services company operating from Nigeria, Kenya, Ghana, the United Kingdom and the United States to help organisations communicate for impact. Founded in 2006, we work with clients and partners in diverse sectors, including technology, fast-moving consumer goods, entertainment, financial services, telecommunications, education, and media, as well as government and non-governmental organisations. Job Overview: Are you a Researcher with strong analytical skills, attention to detail, and a passion for conducting thorough and accurate research? Can you work collaboratively with a research team to deliver high-quality research outputs? Are you interested in pursuing or continuing a career at the intersection of communications and consulting, media and marketing, technology and creativity? Would you consider an opportunity to be part of an organisation building Africa's first global communications services company? If your answer to all of the above is 'nah, not me' , we thank you for reading this far. You may leave now and consider forwarding to anyone you know who fits the bill. But if you can answer yes to some or all of the above, then it may be you we've been looking for. We want you! We are a fast-growing African consultancy seeking a Research Assistant to support BHM's Lead Researcher in research and analysis activities of the consultancy, providing valuable insights and data to inform strategic decision-making and client campaigns. We put people before profit and want you to help us institutionalise this ethos while creating a dynamic, engaging and inclusive workplace that fosters excellence and innovation for the benefit of colleagues, clients, and shareholders. As a Research Assistant in BHM, you will report directly to the lead researcher, working closely to support research initiatives, data analysis, and delivering strategic insights to clients. This role presents an exciting opportunity for a research-driven professional to contribute to the success and impact of BHM, thus helping execute our ambition to become the number one company of choice on the continent and beyond for professionals who want to put themselves and the African continent on the map for good. Key areas of responsibility for the role will include: Research and Analysis Conducting comprehensive research on industry trends, market dynamics, and client-specific topics; Using both qualitative and quantitative methods in gathering and analysing data from various sources, including online databases, industry reports, and primary research; Providing insights and recommendations based on research findings, supporting the development of strategic PR campaigns; Assist in the preparation of research reports, presentations, and client deliverables. Data Collection and Management Collecting, organising, and maintaining data repositories, ensuring accuracy, completeness, and confidentiality; Developing and implementing efficient data collection methodologies, including surveys, interviews, and focus groups. Collaborating with internal teams to gather relevant data for research projects and client campaigns; Utilising data management tools such as NVivo, SPSS, R, Dedoose etc., to store, retrieve, and analyse research data. Competitive Intelligence Monitoring and analysing competitor activities, industry news, and emerging trends; Preparing competitive intelligence reports, highlighting key findings and recommendations. Identifying opportunities and challenges in the competitive landscape to guide PR strategies; Keeping the team informed of industry developments that may impact client campaigns. Using Research Methodologies and Tools Staying updated on research methodologies and tools, ensuring best practices are applied; Assisting in the selection and utilisation of appropriate research tools and technologies; Contributing to the development and refinement of research frameworks and methodologies. Collaboration and Communication: Working closely with the research team and cross-functional teams to support research initiatives; Collaborating with colleagues to integrate research findings into client proposals and PR strategies; Communicating research insights effectively, both verbally and in written form; Assisting in presenting research findings to internal stakeholders and clients. Person Specification Educational/Professional Qualifications: Tertiary education (e.g. Higher Diploma, Bachelor's ) in a relevant field such as market research, communications, social sciences, or a related discipline (required); Postgraduate degree or certifications in research methods, data analysis, or a related field (preferred). Experience: 1+ years of experience in research, data analysis, or market intelligence roles; Experience in a PR or communications agency setting is a plus. Knowledge, Skills and Aptitudes Research Skills: Strong research skills, including the ability to gather, analyse, and synthesise information from various sources; Proficiency in using research databases, online resources, and data collection tools; Familiarity with both qualitative and quantitative research methodologies. Data Analysis: Proficient in data analysis techniques, including statistical analysis and data visualisation; Experience with data analysis software and tools such as SPSS, Excel, Tableau, NVivo, Quirkos, R, etc. Attention to detail in data collection, cleaning, and validation. Analytical Thinking: Strong analytical skills, capable of interpreting research findings and drawing meaningful insights; Ability to think critically and identify trends, patterns, and implications from data; Problem-solving mindset, with the ability to approach complex issues and provide innovative solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to present research findings clearly and concisely; Strong interpersonal skills, enabling effective collaboration and teamwork; Ability to adapt communication style to different audiences, including internal stakeholders and clients. Organisational and Time Management skills: Strong organisational skills, capable of managing multiple research projects and deadlines; Ability to prioritise tasks effectively and meet project timelines; Attention to detail in ensuring accuracy and quality in research outputs. Note : This job description conveys information essential to understanding the scope of a Research Assistant (RA) position at BHM. It is not an exhaustive list of responsibilities, skills, or qualifications, and BHM reserves the right to modify or amend job duties and responsibilities to meet the firm's evolving needs. Our Impact We are the first Nigerian communications services company to expand into the UK and the US; the first African corporate affiliate of the CIPR ; and the most nominated African consultancy on the PRovoke SABRE Awards table (including three consecutive nods for African Agency of the Year). We have increased our revenue by over 400% in 10 years, and likewise staff compensation by over 500%. And we're not about to stop soon. In 2015 we created the first-ever Nigeria PR Report ; in 2021, we launched the globally-recognised World PR Day ; in 2022, we launched the first-ever Africa PR & Comms Report ; and in 2023, we produced the Cost of Living report to provide insights and support for African migrants living in the UK. We have invested over $2 million in research and product development as part of our efforts to empower practitioners, build innovative products and solutions, and use technology to transform our business and industry. We have been named Agency of the Year and The Best Agency to Work at least 2 times in the last 5 years. And in 2022, we were top 3 on the table of fast-growing companies in Europe, the Middle East & Africa by PRovoke Media. In May 2023, BHM was ranked as one of Africa's 100 Fastest Growing Companies 2023 by The Financial Times (FT) and Statista. How we use your data: We will handle the information you provide to us in accordance with our privacy policy which you can read HERE . If the information offered on the role fits your profile, what are you waiting for? Apply now!