Resident Marketing Executive (Reports & Mailings)

Location: Hybrid with a London base location

Salary: £37,854 to £47,319 per annum pro rata

(in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range)

Hours: 36 hours per week – flexible options considered

Contract Type: Secondment / Fixed Term Contract until November 2027

This is a great opportunity to join our team, Employer of the Year Housing Heroes awards 2025 and Winner 2026 Inspiring Places to Work™ UK & Ireland

We’re looking for a Resident Marketing Executive to support the creation of clear, accurate and accessible resident publications, reports and mandatory mailings.

You’ll play a key role in ensuring residents receive information that meets regulatory standards and reflects our commitment to accurate, consistent, customer‑focused communication. Alongside this, you’ll support the wider communications team to keep processes running smoothly.

With proven experience producing resident or customer‑facing publications that improve understanding and engagement, you’ll also bring strong copywriting skills, the ability to simplify complex information, and a solid grasp of accessibility and inclusion standards.

Confidence coordinating content from multiple stakeholders, managing external suppliers and delivering high‑quality outputs on time and within budget, all while ensuring GDPR compliance, is vital.

You’ll use feedback and performance data to refine and improve communications, and you’ll have experience across both print management and digital channels. Collaboration is key, and you’ll thrive in a team that values flexibility, strong relationships and a positive, can‑do approach.

If you’re highly organised, detail‑driven and comfortable managing competing deadlines and publication schedules, then this could be the opportunity you have been looking for!

Please review the full role profile Resident Marketing Executive (Reports & Mailings) and Behaviours & Mandatory Accountabilities OD level 5before applying.

Salaries are just the starting point. At Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here

To find out more about who we are and what we do, please click here

Closing Date: Sunday 25th October 2026 at midnight.

This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office at least 3 days per week.

Applicants must be able to travel as required.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Act now – apply today! This vacancy may close early without notice.

About Us

About Clarion Housing Group

Clarion Housing Group is the country’s largest social landlord with more than 350,000 people nationwide calling a Clarion home their own.

Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country.

We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities.

Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online.

Web: www.clarionhg.com

LinkedIn: www.linkedin.com

To find out more about working for Clarion, please click here.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.