Retail Account Manager

The role of the Account Manager is to study signed customer contracts, to build project plans specifically relating to that contract, manage the project, identify growth & solution opportunities, explore the opportunities of contract renewal and to ensure that contracts are properly closed-out. The role further requires the optimizing of individual and team performance. With a starting Cost to Company of between R13 500 - R26 000 per month, we’re searching for people who value strategic planning, problem-solving, customer satisfaction and working in an innovative environment. Is that you? AS AN ACCOUNT MANAGER WORKING AT DOTACTIV, YOUR RESPONSIBILITIES WILL INCLUDE: Engaging with the customer and conducting a scoping session; Preparation of the data and briefing of the scanner in terms of supported duties; Receiving the Scanner input and managing the data accordingly; Utilising the data to plan and build a Shelf Plan; Obtaining approval from the customer and handing over the Shelf Plan; Building a project plan and managing the project plan accordingly; Constantly exploring contract renewal or extension; Identify growth & solution opportunities; Properly manage contract close-outs; Appropriately file all related documents and ensure administrative excellence; Optimise individual & team performance as well as all human resources functions. You’ll have access to DotActiv’s all-in-one category management software to complete all of the above.