Retail Brand Ambassador

Role: Retail Brand Ambassador - Melbourne

Client: Square

Hours: Full Time Role, Mon-Fri in various retail stores

Level: Intermediate

Location: Melbourne - metro locations

Rate: Salary Package $80k (inc. car allowance) + super

About BOO

BOO Group is a Marketing and Operational agency delivering scalable, high quality marketing and retail solutions. With integrated capabilities across Print, Logistics, Fabrication-Build, software, Creative services and Field Marketing.

Joining BOO Group, you’ll be part of a fast moving, collaborative production environment delivering best in class retail and marketing campaigns at scale.

Find us at: https://www.boogroup.com.au/

Role Description

This is a full-time role joining our Retail Brand Ambassador program for Square, covering stores across primarily metro Melbourne.

Square makes payments hardware and business software for small businesses, sold through JB Hi-Fi, Harvey Norman, Officeworks and The Good Guys.

The Square Retail Brand Ambassador acts as the face of Square in retail environments, boosting brand awareness, driving sales, and creating positive consumer experiences through face-to-face interaction. The role includes educating and training Retail Sales People (RSPs) on product features, conducting demonstrations, and representing Square’s brand values, working in-store to build relationships, share product knowledge, and delivering feedback to the both Square and BOO Group stakeholders.

Skills we'd love you to bring along …

• Customer Focus: Excellent ability to build relationships with retailers and key stakeholders
• Outgoing Personality: Strong interpersonal skills to confidently engage with retailers and consumers as required. Strong presentation and verbal communication skills.
• Retail Experience: 2-5 years experience in a B2C tech field team, in retail, or promotional roles, preferably within the Consumer Electronics or Technology channels but not .
• Problem-Solving: Proactively identifying issues and providing quick, effective solutions.
• An appreciation and understanding for small businesses would be beneficial.

We are looking for someone who is …

• Proactive, energetic and results driven
• Positive & has a resilient can-do attitude
• Steady under pressure in a fast-paced environment
• Proactive, with a focus on delivering exceptional customer experiences.
• Aligned with BOO Group's Core Values:
• The BOO Handshake: Ability to connect deeply with prospective clients and understand their business needs to deliver tangible results.
• Big is BOO'tiful: A bold and ambitious approach to identifying and pursuing new opportunities, backed by belief in BOO Group’s capabilities.
• Sustain-A-BOO: Commitment to proposing solutions that holistically support people, planet, and profit for both BOO Group and its clients.
• Club BOO: A people-centric and principle-driven approach, thriving in a culture that values hard work, collaboration, and empowerment.

Why Join BOO Group?

• Work with a global brands on high impact campaigns
• Be part of a fast paced, high output production team
• Gain exposure to major retail campaigns and product launches
• Opportunity to build experience within an integrated marketing agency and have exposure to end to end campaign execution.
• Flexible/Hybrid working environment
• Regular team and company social events

To be eligible to apply, you must have Australian working rights.