Retail Systems QA

Description

Test end-to-end retail business processes within POS systems, including sales, returns, exchanges, discounts, payments, inventory updates, and end-of-day store operations.

Troubleshoot defects and identify root causes across interconnected retail systems, ensuring transactions flow properly between store, inventory, finance, fulfillment, and reporting platforms.

Configure, support, and validate retail hardware including POS terminals, barcode scanners, receipt printers, payment devices, and mobile technology.

Partner with product, business, and technology teams to ensure retail applications meet the needs of store associates, operations teams, and customers, while leveraging AI tools to improve testing efficiency.

Skills

Quality assurance, Automation

Top Skills Details

Quality assurance,Automation

Additional Skills & Qualifications

Retail store experience is required (3+ years preferred), ideally supporting store operations, technology, or omni-channel processes.

Experience with retail back-office functions such as inventory management, fulfillment, receiving, transfers, merchandising, reconciliation, or reporting.

Ability to think like an end user, identify edge cases, document issues clearly, and communicate effectively with both technical and business teams.

Comfortable working with retail technology, including POS systems, mobile devices, and connected hardware peripherals.

Basic scripting experience (PowerShell, Python, Shell, or VBScript) is a plus.

Interest in AI tools and emerging retail technologies with a willingness to learn modern testing and automation practices.

Experience with POS, inventory, payment, ERP-connected systems, or Aptos platforms is highly desirable.

Experience Level

Junior/Intermediate Level

Job Type & Location

This is a Contract position based out of Lawrence, MA.

Pay and Benefits

The pay range for this position is $45.00 - $51.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Lawrence, MA.

Application Deadline

This position is anticipated to close on Oct 29, 2026.

Workplace Type

This is a hybrid position in Lawrence,MA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.