Revenue Cycle Associate

Welcome! We’re excited you’re exploring opportunities with us. Below you’ll find details about the role, the impact you can make, and what we’re looking for in an ideal candidate. We’re passionate about building a team that shares our values and brings diverse perspectives to help us grow and succeed together. Join Our Team at Ternium – A Leading Advocate in Healthcare Revenue Cycle Solutions! Are you ready to make a real impact on the healthcare industry? Ternium is seeking a driven and dynamic Revenue Cycle Associate to help us empower hospitals and health systems across the country. If you're passionate about optimizing processes and improving healthcare outcomes, this is your chance to be part of a growing, innovative team. Who We Are: At Ternium, we specialize in resolving complex healthcare insurance claim denials and delays. Our mission is to empower hospitals and health systems by optimizing their revenue cycle, allowing them to focus on what matters most—patient care. With a dedicated team of professionals, we consistently deliver outstanding results, increasing net patient revenue, improving cash flow, and reducing operational costs while enhancing the patient experience. What You’ll Do: As a Revenue Cycle Associate, you’ll play a key role in assisting both our internal team and healthcare providers in navigating disputes with insurance carriers and managed care organizations. You’ll be responsible for contacting insurance companies to check on the status of claims and appeal submissions, using online payer portals and direct phone calls. Additionally, you'll handle administrative tasks such as gathering medical records and processing mail. This role offers an excellent opportunity to develop a foundational understanding of the healthcare industry, including Commercial and Managed Care Insurance Claims policies, ERISA regulations, and administrative processing of claims. As a Revenue Cycle Associate, you’ll be at the heart of our mission. You’ll work closely with our internal team and healthcare providers to resolve disputes with insurance carriers and managed care organizations. From contacting insurance companies and navigating payer portals to managing medical records and processing mail, your work will directly contribute to the success of our partners. In this role, you'll gain a deep understanding of healthcare claims processes, ERISA regulations, and Commercial and Managed Care Insurance policies. This is more than just an administrative position—it’s an opportunity to grow within a thriving industry while playing a crucial role in helping healthcare systems thrive. Key Responsibilities: Perform follow-up status requests through telephone, internet, and/or fax requests. Process incoming and outgoing mail, scanning, and document consolidation and indexing. Organize and maintain documents in a paper or electronic filing system. Maintain a working knowledge of internal policies and client systems and credentials. Assist in special projects as assigned. Additional duties as assigned. What You Bring to the Table: High school diploma or equivalent. Associate or bachelor’s degree (preferred). Prior experience in Revenue Cycle or insurance follow-up, claims processing, or medical billing (preferred). Remote Work Experience. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Attention to detail and the ability to prioritize within a dynamic environment. Ability to adhere to all HIPAA and company policies and regulations. Why Join Us? Flexible Work Style: Work from anywhere within the United States while making a tangible difference. Competitive Salary: $14.00-$18.00/HR (commensurate with experience). Robust Benefits Package : 401(k) with corporate match, comprehensive health, dental, and vision insurance. Work-Life Balance : Flexible schedule and paid time off. Career Growth: Access to professional development, mentorship, and upward mobility within a thriving company. Additional Perks: Life insurance and performance-based bonuses. Ready to Make a Difference? If you're passionate about healthcare and eager to contribute to a purpose-driven company, we want to hear from you. Apply today and take the first step in joining the Ternium team, where your efforts will make a real difference in healthcare! A Culture of Inclusion & Opportunity Ternium is an equal opportunity employer that values diversity and inclusion. We do not discriminate based on age, race, disability, religion, gender, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other protected characteristic. We are also committed to maintaining a supportive and harassment-free work environment. Thank you for considering a career with us! We encourage you to apply even if you don’t meet every requirement — we value passion, potential, and a willingness to learn. We look forward to reviewing your application and hopefully welcoming you to our team.