Revenue Operations Business Partner

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1. Overview Summary The Revenue Operations Business Partner is a key operational partner to the C1 Sales organization and a core member of the Revenue Operations function. This role is responsible for driving disciplined execution across the revenue lifecycle, including sales process adherence, forecasting rigor, pipeline health, CRM data integrity, reporting accuracy, and operational insights within the assigned segment or region. The Revenue Operations Business Partner operates as an embedded individual contributor, partnering closely with Sales leadership to improve predictability, productivity, and decision‑making while ensuring segment or regional execution aligns with enterprise Revenue Operations standards. The role focuses on inspection, enablement, and optimization rather than people management. This position delivers actionable insights, operational structure, and analytical support to Sales leaders, enabling consistent execution against the operating model defined by Revenue Operations. All responsibilities are executed in collaboration with the broader Revenue Operations team to ensure consistency, scalability, and alignment across the company. #LI-JM1 Responsibilities Essential Functions Revenue Process Execution and Governance Implements, reinforces, and optimizes standardized revenue and sales processes within the assigned segment or region Ensures consistent definitions and usage of pipeline stages, forecast categories, commit criteria, and CRM hygiene standards Conducts regular process and data inspections; partner with Sales leadership to address gaps, risks, or inconsistencies Supports onboarding and enablement of sellers, sales leaders, and support teams on Revenue Operations processes and expectations Forecasting Discipline and Pipeline Health Facilitates the weekly forecasting cadence for the assigned segment or region, ensuring data integrity, structured deal inspection, and consistent methodology Monitors pipeline health indicators including coverage, aging, push risk, conversion trends, and deal velocity Prepares segment‑ or region‑specific forecast summaries, risk assessments, and insights for EVPs, RVPs, and leadership reviews Provide data‑driven recommendations to improve forecast accuracy, confidence, and predictability Reporting, KPIs, and Revenue Analytics Maintains and distributes dashboards covering pipeline, bookings, forecast variance, productivity, and performance KPIs for the assigned segment or region Analyzes trends across bookings, pipeline creation, conversion rates, and seller productivity Supports QBRs, MBRs, and strategic performance deep dives with actionable insights Ensures all reporting aligns to enterprise definitions, metrics, and governance standards established by Revenue Operations CRM, Tools, and Revenue Systems Optimization Drives adoption and effective use of CRM workflows and revenue systems across the assigned segment or region Performs regular CRM audits to ensure data quality, completeness, and forecast readiness Identifies workflow gaps or inefficiencies; collaborate with Revenue Operations and Systems teams on enhancements Acts as the first escalation point for segment‑ or region‑level CRM, forecasting, and reporting issues Revenue Operations Business Partnership Serves as the primary Revenue Operations partner to segment or regional EVPs, RVPs, and Sales Directors Provides insights and recommendations across segmentation, territory coverage, pipeline strategy, and productivity trends Supports sales planning, operational readiness, and business rhythm activities Balances enterprise consistency with segment or regional needs while maintaining adherence to Revenue Operations standards Cross‑Functional Revenue Alignment Partners with Finance, Services, Strategy, IT, Marketing, and other teams to resolve operational issues impacting revenue execution Supports alignment across compensation inputs, territory planning, quota coverage, and GTM readiness Surfaces systemic issues, risks, and opportunities to the Revenue Operations organization for continuous improvement Participates in cross‑functional initiatives focused on forecast integrity, margin awareness, data quality, and operational efficiency Qualifications REQUIRED QUALIFICATIONS 5–7+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related function Strong analytical skills with the ability to interpret pipeline trends, forecast performance, and productivity metrics Proven experience supporting segment‑ or region‑based sales organizations Proficiency with CRM platforms (Salesforce preferred) and BI tools (Power BI, Qlik, or similar) Strong written and verbal communication skills with the ability to translate data into clear, actionable insights Ability to manage competing priorities with discipline, accuracy, and attention to detail Preferred Qualifications Experience operating in multi‑segment or multi‑region sales environments Familiarity with standardized forecasting methodologies and sales execution frameworks Exposure to OEM‑driven, managed services, or professional services sales motions Additional Information C1 BENEFITS * 401(k) Plan (35% employer match per dollar up to 10% employee contribution) * Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser) * RX Home Delivery * HSA with Employer Contribution* In-vitro Fertility (treatment coverage)* Dental* Vision (2 plans: 12-month and 24-month frames allowance)* FSA Plans (Healthcare, Dependent Care and Limited Purpose)* Pre-tax Commuter Plans* Employer-paid Life Insurance* Employer-paid Short + Term Disability* Long Term Disability (2 plans: Employer-paid or optional Self-paid) * Paid Parental Leave (4 weeks at 100%)* Employee Assistance Plan* Voluntary Life Insurance for team member, spouse and child * Voluntary Accidental Death for team member and spouse* Legal/ID Theft Plans* TeleHealth * Wellness via Omada Health (healthy living solution)* Travel Assistance* Business Travel Accident Coverage * Medical for foreign travel coverage * Employer-paid Pet Telehealth* Accident Insurance* Critical Illness Insurance* Hospital Indemnity Insurance* Volunteer Time Off * 10 Holidays * Summer Sizzle * On Demand Pay (Daily Pay) Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details, please view the EEO Policy Statement (EEO Policy Statement) and/or the current version of the workplace poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf; https://www.eeoc.gov/poster) Pay Range $100,000 - $150,000Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay. E-Verify: E-Verify Right to Work : Right to Work Poster