Revenue Operations Specialist

Location: Remote

Employment Type: Contract

Reports to: Head of Revenue

About the Role

One of our member startups is looking for a Revenue Operations (RevOps) Specialist to help optimize how our business attracts, converts, and retains customers. You will work across sales, marketing, customer success, and leadership to improve revenue processes, maintain reliable data, and turn business performance metrics into actionable insights.

This role combines data analysis, process improvement, CRM management, and automation. You will help the team understand what is driving revenue, identify bottlenecks across the customer lifecycle, and build the systems needed to support scalable growth.

The ideal candidate is analytical, detail-oriented, and comfortable working in a fast-paced environment where processes are continuously evolving.

Key Responsibilities1. Revenue Analytics and Reporting

• Track key revenue metrics, including pipeline value, conversion rates, customer acquisition, retention, churn, and revenue growth.
• Develop and maintain dashboards and reports to support business decisions.
• Analyze sales and marketing performance to identify trends, inefficiencies, and growth opportunities.
• Monitor pipeline health, sales cycle length, lead quality, and forecast accuracy.
• Prepare regular performance reports and translate findings into clear recommendations for leadership.

2. CRM and Data Management

• Maintain the accuracy, consistency, and completeness of CRM data.
• Manage CRM records, account hierarchies, lead sources, opportunity stages, and customer lifecycle data.
• Identify and resolve data quality issues, duplicate records, and reporting discrepancies.
• Develop standardized processes for data entry, lead qualification, and pipeline management.
• Ensure teams have access to reliable information for decision-making.

3. Process Optimization and Automation

• Map and improve workflows across sales, marketing, and customer success.
• Identify repetitive manual tasks and opportunities for automation.
• Build and maintain automated workflows for lead routing, follow-ups, reporting, and internal notifications.
• Document standard operating procedures and operational workflows.
• Work with cross-functional teams to improve efficiency and reduce operational friction.

4. Sales and Marketing Operations

• Support lead management, campaign tracking, attribution, and sales pipeline reporting.
• Analyze the effectiveness of lead generation channels and customer acquisition strategies.
• Help establish consistent definitions for qualified leads, sales opportunities, and conversion milestones.
• Support sales forecasting, quota tracking, and performance analysis.
• Identify gaps between marketing-generated demand and sales conversion.

5. Cross-Functional Collaboration

• Work closely with sales, marketing, customer success, finance, and leadership teams.
• Translate business questions into analytical projects and measurable outcomes.
• Support the implementation of new systems, tools, and reporting processes.
• Present findings and recommendations to stakeholders in a clear and actionable manner.
• Help build scalable revenue operations as the business grows.

Qualifications

• Bachelor's degree in Business Analytics, Economics, Finance, Statistics, Information Systems, or a related field, or equivalent practical experience.
• 1–3 years of experience in revenue operations, business analysis, sales operations, marketing operations, data analytics, or a related role.
• Strong analytical skills and the ability to interpret business data.
• Advanced proficiency in spreadsheets, including Excel or Google Sheets.
• Experience working with CRM platforms such as HubSpot, Salesforce, or Pipedrive.
• Familiarity with reporting and visualization tools such as Power BI, Tableau, or Looker Studio.
• Strong attention to detail and a structured approach to problem-solving.
• Excellent written communication skills and the ability to explain analytical findings to non-technical stakeholders.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

Nice to Have

• Experience in a startup, SaaS company, technology business, or high-growth organization.
• Familiarity with SQL for querying and analyzing datasets.
• Experience with workflow automation tools such as Zapier, Make, or n8n.
• Knowledge of APIs, data integrations, and CRM automation.
• Experience with business intelligence tools, data warehouses, or ETL workflows.
• Familiarity with sales forecasting, revenue attribution, customer segmentation, and funnel analysis.
• Experience documenting processes and implementing operational improvements.

Key Performance Indicators

Performance in this role may be measured by:

• Data quality: Accuracy and completeness of CRM records and revenue reports.
• Reporting efficiency: Reduction in time spent preparing recurring reports.
• Pipeline visibility: Improved tracking of pipeline health and conversion rates.
• Forecast accuracy: Improvement in revenue and sales forecasting.
• Process efficiency: Number and impact of workflows streamlined or automated.
• Funnel performance: Identification of actionable opportunities to improve conversion rates.
• Stakeholder adoption: Consistent use of dashboards, CRM processes, and operational tools by internal teams.

How to Apply?

Apply directly through LinkedIn or send your CV to careers@startuphubph.com