Risk & Internal Controls Manager

💼 Risk & Internal Controls Manager 📍 Hybrid | Atlanta, GA What You’ll Do ✅ Lead risk, internal control, and audit initiatives across the Finance organization 🤝 Partner with business leaders, Internal Audit, and external auditors 📊 Strengthen the internal control environment and financial reporting integrity ⚙️ Drive process improvements and support technology enhancements Qualifications & Experience 🧠 Minimum of six years in internal auditing or risk management supporting corporate/overhead functions required ✅ Experience with SOX and public companies required 📝 Strong knowledge of SOX, internal control frameworks, and financial reporting 💡 Proven ability to collaborate cross‑functionally and communicate with senior leaders 📈 Experience driving process improvements and leveraging technology solutions ✨ Ideal for a strategic, detail‑oriented leader who thrives in a collaborative environment. Lead multiple concurrent audit, risk, and internal control projects in accordance with departmental standards. Perform and oversee walkthroughs, control testing, analysis, and documentation to evaluate the design and effectiveness of internal controls. Assists with the coordination of SOC 1 and SOC 2 programs, including vendor evaluations, deficiency monitoring, and developing and overseeing compensating controls as needed. Exemplifies command of IT subject matter, including identification of relevant risk and controls. Drive the use of data analytics, automation, and technology to enhance continuous monitoring and reduce manual processes. Partner with senior management and business stakeholders globally to support risk assessments, risk mitigation, and process improvement initiatives. Communicate results of control reviews and design assessments; develop clear observations and actionable remediation recommendations. Support leadership in evaluating the internal control environment, including identifying control failures and root causes. Collaborate with Internal Audit and external auditors to support audits and remediation while minimizing business disruption. Assist management with control design and implementation, including test of design documentation, testing, and alignment with Internal Audit. Analyze complex financial and operational data to identify trends, perform root cause analysis, and inform decision making. Coach, train, and provide oversight to team members. Effectively communicate project status, risks, and outcomes to management and stakeholders. Other duties and performance of administrative tasks as needed to support the Finance and risk mitigation strategies of Crawford & Company. Uphold company policies, ethical standards, and the Code of Conduct. Advanced Degree in related field required Requires a bachelor and advanced degree in accounting, management information systems or systems analysis with business-related course work Minimum of six years in internal auditing or risk management supporting corporate/overhead function required. In depth knowledge of Sarbanes-Oxley (SOX) requirements and SOC requirements, auditing principles, auditing standards, IIA standards, and PCAOB requirements. Experience with SOX and public companies required Experience in reviewing, evaluating, and concluding on vendor SOC reports. Experience addressing SOC report deficiencies internally and resolving issues with vendors. Experience with utilizing AI prompts to execute accounting/business related tasks a plus. Experience documenting and flowcharting business processes, including identifying existing controls and/or controls gaps. Willingness to learn and drive the use of data analytics, automation, and technology to improve monitoring, efficiency, and quality of finance controls and reporting. Maintaining appropriate records and documents for department/unit. Interacting with senior finance & operations management, internal and external auditors, on requirements, review of implementations, and presentation of findings. Frequent contact with colleagues, Crawford management and field personnel primarily to exchange information; at times more than one course of action must be considered in the decision-making process. Demonstrated ability to think creatively and identify multiple alternative solutions. Working knowledge of PC software, ERP applications, and reporting tools. Expert level usage of Microsoft Excel and Excel functions Excellent people and listening skills; including the ability to lead with empathy. Organizational ability, leadership skills and project management experience. Ability to work independently. Excellent verbal and written communication skills. CPA or CIA required, preference given to additional designation of CISA or CISSP Other professional designations considered Demonstrated experience conducting IT audits and/or executing data analytics required #LI-DV1