Sales Account Manager

This role is a remote role so can be based anywhere within Ireland with the expectation of regular travel to both customers and ProAmpac sites within Ireland (Wicklow & Donegal)

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact. We are moving flexible packaging forward by redefining innovation through collaboration within our own company and with our customers and suppliers.

ProAmpac brings brand owners and packaging experts together to generate fresh thinking, accelerate advanced technology and increase speed-to-market, package customization and consumer differentiation.

Aim/Purpose of Job:

This position is responsible to meet the goals and objectives of the organization by supporting existing customers, cultivating new opportunities, and meet or exceed monthly sales quotas at the appropriate gross margin while ensuring customer satisfaction. Candidates must excel at making great first impressions, building, and growing strong relationships, and enjoy finding and closing new opportunities in a fast paced and high intensity environment.

The ideal candidate will lead the account development and penetration strategy for assigned customers or regions. They should be skilled at building and maintaining relationships with clients and work to provide exceptional customer service.

Main Duties & Tasks:

• Regularly travel independently to call on existing and prospective customers. Travel includes evening entertainment and overnight stays
• Responsible for developing relationships with various levels of the organization, investigating new business opportunities, resolving quality issues, and solicit orders.
• Skilled at negotiating and maintaining multi-year contracts with major customers through various terms.
• Prepares monthly and annual budgets and forecasts by customer and documents appropriately utilizing company software and databases.
• Partners with internal support and operational teams to coordinate necessary items for customer orders.
• Investigates and communicates quality issues and customer complaints while leveraging teams to resolve opportunities with a sense of urgency.
• In partnership with product development specialists and manufacturing teams work to develop new products to meet customer needs.
• Works closely with customer service representatives to ensure customer orders are processed, correct prices are on orders, and customer's service needs are being met.
• Becomes an ambassador for the customer, establishing unique position by differentiating our corporate value to the customer, responsible for working with customers to manage inventory based on negotiated target levels.
• Demonstrates appropriate attitude in all dealings with coworkers, customers, and suppliers.
• All other duties as needed.

Attitudes & Qualities:

• Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
• Proactive; exercises sound judgment and decision making;
• Ability to identify problems and needs and develop solutions and/or options.
• Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment
• Confidentiality and discretion

Qualifications

• Bachelor's degree or equivalent experience preferred, specifically within Packaging or FMCG.
• 4-6 years experience in a related field required
• Understanding of sales performance metrics
• Proficient in CRM software and Microsoft Office suite
• Maintains strict confidentiality and protects privacy of confidential/sensitive information.
• Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.