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Sales Account Manager (Food Ingredients / Fully Remote / Penang)

Hiring from
Malaysia
Work type
Remote
Posted
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Job Description

We are looking for a Sales Account Manager to manage key customer accounts, develop new business opportunities, and drive sustainable sales growth across the B2B food manufacturing sector.

KEY RESPONSIBILITIES:

Account Management

  • Manage and develop existing customer accounts to achieve sales and revenue targets.
  • Build and maintain strong, long-term relationships with key customers and decision-makers.
  • Understand customer requirements and provide appropriate product and ingredient solutions.
  • Handle customer enquiries, quotations, negotiations, orders and commercial follow-ups.
  • Monitor customer satisfaction and resolve issues in collaboration with relevant internal teams.

Business Development

  • Identify and develop new business opportunities within the food manufacturing industry.
  • Prospect and establish relationships with potential customers, including food manufacturers and food processing companies.
  • Conduct customer visits, product presentations and business discussions.
  • Follow up on leads, samples, product trials and sales opportunities through to successful conversion.
  • Develop and maintain a healthy sales pipeline to support business growth.

Market & Product Development

  • Monitor market trends, competitor activities and customer requirements.
  • Identify opportunities for new products, applications and market segments.
  • Work closely with R&D, Technical, QA and other internal teams to support customer product development and application requirements.
  • Provide regular sales forecasts, market feedback and account updates to management.


Requirements

  • Diploma or Degree in Food Science, Food Technology, Business, Marketing, or a related discipline.
  • 2–5 years of experience in B2B Sales, Account Management or Business Development.
  • Experience in food ingredients, seasonings, flavours, food additives or specialty ingredients will be highly advantageous.
  • Experience dealing with food manufacturers, food processing companies or F&B businesses is preferred.
  • Strong understanding of the B2B sales cycle, including prospecting, customer development, negotiation and closing.
  • Strong communication, presentation and negotiation skills.
  • Customer-oriented with strong relationship-building abilities.
  • Self-motivated, commercially driven and able to work independently.
  • Willing to travel for customer meetings and business development activities when required.
  • Possession of a valid driving licence and own transportation is preferred.


  • Benefits

  • Competitive basic salary with sales incentives / performance-based rewards.
  • Opportunity to develop your career within the B2B food ingredients industry.
  • Exposure to food manufacturers, product development and technical applications.
  • Opportunity to work with a diverse range of food ingredient and seasoning solutions.


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