Sales Account Representative

We’re Hiring: Sales Account Representative

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a Sales Account Representative to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Sales Account Representative

Work Arrangement: Work from Home

Location: Colombia

Schedule: Morning Shift

Job description:

Sales Account Representatives have 3 core focuses:

1. Close deals with existing accounts and with leads.

2. Manage and build strong long-lasting relationships with their accounts.

3. Effectively maintain account records & action items required in our CRM & SOPs.

Office hours are 9 am – 6 pm EST Monday – Friday.

As a Sales Account Representative, you will be responsible for building an ongoing leads funnel with several active and new accounts. You will answer their product and shipping inquiries while building a long-lasting relationship through different communication channels like phone calls, emails, and WhatsApp.

Strong communication and comprehension skills are a must to succeed. Measurements of success within this role include:

• The total dollar value of goods sold within each month.
• The total number and frequency of sales orders per existing account per quarter.
• Client retention per quarter.
• Sales to new accounts each month.
• You will follow our sales process and SOPs to deal with objections, provide product and shipping details, handle requests, follow up on opportunities, and consistently maintain your
• accounts' data in our CRM.
• You may also have the chance to strengthen our work culture by supporting the learning of new and existing team members on best practices and onboarding. If you are selected to be promoted to a Team Lead/Manager & you will be responsible for retaining talent, hiring, training, and coaching team members further building out a successful Sales Team.

Hiring Requirements:

Pre-requisites (Evaluation checklist):

✓ Musts

• Strong English communication & comprehension skills
• Experience managing International Accounts (B2B Account Management)
• CRM experience (Salesforce preferred)
• Consumer electronics, Gaming Consoles, Small Home Appliances, Toys, or Laptops Sales
• Experience (min. 2 years).
• Managed end-to-end sales process, from initial contact to after-sales follow-up Have consistently met KPIs (Revenue, # of calls, deal closed, etc. specify monthly targets)

✓ Preferred

• Strong technology devices knowledge (as a hobby or because of prior experience)
• Managed accounts (US/CAN or LATAM preferred) in the last 3 years.
• Have followed SOPs, templates, and scripts to communicate with clients
• Experience managing a pipeline of 100+ accounts
• Proficient in managing emails and making phone calls to communicate with accounts
• Very comfortable with messaging tools (WhatsApp, Skype, etc.) to communicate with accounts

Non-negotiable skills and requirements:

• Strong English communication & comprehension skills
• Experience managing International Accounts (B2B Account Management)
• CRM experience (Salesforce preferred)
• Consumer electronics, Gaming Consoles, Small Home Appliances, or Laptops Sales
• Experience (min. 2 years).
• Managed end-to-end sales process, from initial contact to after-sales follow-up Have consistently met KPIs (Revenue, # of calls, deal closed, etc. specify monthly targets)

Perks & Benefits:

Comprehensive Legal Benefits (Colombia)

As part of your contract, we ensure all legally mandated benefits are covered—because your well-being is our priority! Here's what you can count on:

• Health Insurance (EPS)
• Pension Coverage
• Severance Pay (Cesantías)
• Family Compensation Fund (CCF)
• Occupational Risk Insurance (ARL)

Exclusive Perks That Go Beyond

We believe in giving more than just the basics. With us, you’ll enjoy:

• Premium Health Insurance (Prepagada)
• Life Insurance, starting from your 16th day with us.
• Flexible Work Setup options—Hybrid, On-site, or Remote. (This can change according to the role you are applying to)
• Access to the CloudStaff Dream Points Program.
• Exciting Growth Opportunities to fuel your career aspirations

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**