Sales- Appointment Setter

Passive Workforce helps entrepreneurs launch and grow home care and medical staffing agencies. The company runs a full done-for-you agency setup program, a marketing blueprint course, group mentoring, and paid ads management for clients across the country. The sales team works warm leads that come in through the funnel, not cold calls.

The Role

This is a setter role responsible for qualifying leads and getting them booked on the calendar. The role covers both inbound and outbound: this person will be the first point of contact for new leads entering the pipeline, and will also work outbound to re-engage leads who've gone quiet. Leads come from the existing funnel, either newly entered or warmed up over recent months. This is not a cold calling role.

The candidate will work leads across consulting services and digital products, track daily activity against clear metrics, and keep the CRM up to date at every step.

Responsabilities

• Serve as the first point of contact for new leads entering the pipeline (inbound)

• Call, text, and email past leads who've gone quiet to re-engage and qualify them (outbound)

• Book qualified appointments onto the calendar based on the services a lead qualifies for

• Hit daily and weekly targets for new leads worked, calls made, and appointments booked

• Track every touch point and update lead status in the CRM

• Support the sales team with follow-up and calendar management as needed

• Generate weekly and monthly reports on progress and activity

Qualifications

• Based in Latin America. Must have perfect, fluent English with no strong accent — this is a hard requirement and will disqualify candidates immediately if not met

• Must have setter and sales experience in remote positions, ideally with SaaS companies, consulting, or similar service-based businesses. B2C low-ticket product sales experience is not a fit on its own

• Comfortable on the phone and confident handling objections without a script feeling forced

• GoHighLevel (GHL) experience strongly preferred; if not, strong skills and working knowledge of other CRMs required

• Able to work independently, hit daily metrics, and stay organized without close supervision

• Comfortable setting goals and projecting own numbers

• Strong communicator, both written and verbal

• Strong work ethic and receptive to feedback

• Available 11:30 AM – 9:00 PM Eastern to reach leads across time zones through Pacific

Compensation

Budgeted around $1,800/month. Final structure (base, commission, or a mix) is open to discussion based on the right candidate