Sales Assistant

Company Description Insight Genesis – IGAi uses advanced AI algorithms to predict human behavior and generate actionable insights that improve data relevance and accuracy. The company focuses on solving fragmented access to personalized guidance across finance, career, education, and health, particularly for individuals in emerging and unbanked markets. By unifying multiple data sources, Insight Genesis AI builds an intelligent ecosystem that connects behavior, data, and predictive AI to support better life decisions. The platform delivers tailored financial recommendations, data-driven HR insights, personalized educational guidance, and health and wellness support. Team members contribute to a mission-driven environment that blends technology and social impact to empower users worldwide.

Role Description This is a full-time remote role for a Sales Assistant at Insight Genesis – IGAi. The Sales Assistant will support the sales team by managing inbound and outbound customer inquiries, preparing sales materials, and maintaining accurate records in CRM and related systems. Daily responsibilities include assisting with prospect outreach, scheduling and coordinating meetings or demos, and following up on leads to ensure timely responses and high-quality customer interactions. The role involves collaborating with cross-functional teams to understand product offerings, gathering customer feedback, and contributing to continuous improvement of sales processes. The Sales Assistant will also help track performance metrics, prepare reports, and support the overall efficiency of the sales function.

Qualifications

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• Strong interpersonal skills and customer service abilities to build trust and maintain positive relationships with prospects and clients.
• Clear and professional communication skills, both written and verbal, to support sales outreach and follow-up.
• Foundational sales skills, including lead qualification, basic negotiations, and supporting the closing process.
• Organization skills to manage multiple tasks, maintain accurate records, and prioritize activities in a dynamic environment.
• Comfort working with digital tools and CRM systems; proficiency in standard office software (e.g., spreadsheets, presentations) is preferred.
• Ability to work independently in a remote setting while collaborating effectively with a distributed team.
• Interest in AI-driven solutions and in the domains of finance, HR, education, or health is an advantage.
• Prior experience in a sales support, customer-facing, or administrative role is beneficial; relevant education or training in business, marketing, or related fields is a plus.