Sales Call Center Agent

PS: This is a sales role not a customer care role!!! Please don’t apply if you’re a customer service agent and not a sales person to avoid being ignored.

You’ll be responsible for calling customers and upselling plus cross selling to them over the phone. We are currently hiring Ghanians and South Africans.

Even if this listing shows “no longer accepting applications”, if you’re interested in applying and meet our requirements; please send your cv and applications to [email protected]

Company Description

Unateus is an international company that provides end-to-end fulfillment and logistics services across key African markets, including Nigeria, Kenya, Ghana, Uganda, and South Africa. The company supports entrepreneurs, CPA firms, e-commerce platforms, and web shops in delivering products directly to customers with European-quality standards, regardless of the operational location. Unateus offers a comprehensive solution that includes delivery networks, sales call centers, warehouses, packaging, and cash-on-delivery services. Working with leaders in the CPA and e-commerce sectors worldwide, the company serves as a single point of contact for client support and full-circle logistics services. Its professional agent network focuses on high delivery success rates, broad coverage, and customer satisfaction, creating a win-win environment for partners and clients.

Role Description

Location: Ghana, South Africa, (Purely remote)

Salary: Starting from GHS 1,947 - GHS 4500 depending on performance. 5400 to 12,000 Rands for South Africans dependent on performance. Performance -based increases, weekly incentives, plus data and airtime allowance.

Before you apply, please read this carefully.

This is a sales role, not a customer service position.

You’ll be speaking with customers who have already shown interest in our products by visiting our website.

Your job is to confidently guide the conversation, overcome objections, and close sales over the phone.

If you enjoy convincing people, handling objections, working towards targets, and earning incentives based on your performance, you’ll likely enjoy this role.

What you’ll do:

Make outbound calls to interested customers.

Accept Inbound calls from interested Customers.

Build rapport and confidently recommend suitable products.

Handle objections and close sales.

Meet daily sales and call targets.

Accurately update the CRM after each interaction.

We’re looking for people who have:

Proven telesales, phone sales, telemarketing, inside sales, outbound sales, or call centre sales experience.

A track record of meeting or exceeding sales targets.

Excellent spoken English.

Confidence handling rejection and staying motivated.

A stable internet connection and a quiet workspace.

This role is probably NOT for you if:

You’re looking for a customer service or support role.

You don’t enjoy selling.

You prefer responding to enquiries rather than persuading customers to buy.

You’re uncomfortable working with sales targets and KPIs.

If this sounds like you, we’d love to hear from you.