Sales Commission Manager

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform. What We Need We're looking for a detail-oriented sales commissions professional with 8+ years of experience (6+ with a Master's) managing sales compensation, ideally with hands-on CaptivateIQ (or similar) and NetSuite experience. You're comfortable translating complex commission structures for salespeople, own the monthly close process end-to-end, and thrive working cross-functionally with Sales, Revenue Ops, Finance, and Payroll. What You'll Do Calculate commission payments, manage MBO and BDR bonuses, deferred contract costs, and commissions expense using CaptivateIQ commissions software. Manage multiple sales compensation plans and ensure accurate monthly sales compensation statements. Establish the yearly compensation plans and sales hierarchy in the CaptivateIQ system. Prepare all commission-related journal entries and post to NetSuite (or comparable ERP) each close cycle. Maintain balance sheet reconciliations for deferred contract costs and commission accruals. Support commission calculations for NetBrain's channel and reseller partner deals in addition to direct sales. Drive automation and initiatives to reduce the monthly closing cycle. Reconcile monthly commission payments to the payroll register. Monitor the Commissions inbox and respond to commission questions in a timely manner. Build and maintain strong working relationships with all departments, especially Sales and Revenue Ops. Produce ad hoc reports, reconciliations, and analyses as needed, including reviewing deal terms, reviewing commissions calculations, measuring performance against sales quotas, and ensuring commissions are paid timely and in accordance with plan provisions. Support financial audit related to accrued commission and deferred contract costs. Manage customer collections, proactively communicate with customers and sales, and manage the Accounts Receivable email inbox. What You Bring Typically requires a minimum of 8 years of related experience with a Bachelor's degree, or 6 years with a Master's degree. Hands-on experience with commission/compensation platforms (CaptivateIQ or similar) strongly preferred. Working knowledge of NetSuite or a comparable ERP system for journal entries and account reconciliations. Proficiency in Excel; familiarity with Salesforce or CPQ systems for reviewing deal and contract terms is a plus. Excellent verbal and written communication skills, with a demonstrated ability to translate complex commission structures, quota logic, and respond to salespeople's compensation inquiries. Strong attention to detail and ability to work cross-functionally with Sales, Revenue Ops, Finance, and Payroll. Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer. Stationary Tasks: Sitting for extended periods, remaining in a stationary position. What We Offer Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company. For this role, the estimated base is $110,000 – $135,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process. The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy. NetBrain invites all interested and qualified candidates to apply for employment opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [email protected] and we will be happy to assist you. In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.