Sales & Customer Success Coordinator

Job Title: Sales & Customer Success Coordinator Location: South Africa Job Type: Full-Time, Remote Working Hours: US Hours (9am-5pm EST) Salary: South African Rand (ZAR) Rather than managing a high volume of daily sales activity, you'll oversee a smaller pipeline of opportunities while ensuring every prospect and client receives exceptional attention. Because of this, your responsibilities will span sales follow-up, onboarding, client growth, and supporting CEO-directed AI-powered outbound email campaigns and sales operations. Follow up with prospective customers by phone and email. Qualify leads and schedule meetings. Prepare and send collateral, proposals, contracts, and onboarding documents. Coordinate new customer onboarding and ensure a smooth start. Build relationships with existing clients and identify opportunities for additional services and account growth. Maintain ongoing relationships with past prospects and existing clients through regular follow-up, renewal outreach, re-engagement campaigns, and account growth initiatives. Coordinate the receipt of prospect data from multiple sources, organize and group the data, upload it into CRM and outreach platforms, maintain data cleanliness, and enrich records using various tools. Build, deploy, and manage AI-powered outbound email campaigns based on CEO strategy and direction. Manage domains, email accounts, CRM systems, and outbound sales tools. Keep the CRM and sales pipeline up to date. Ensure no lead or customer falls through the cracks. Excellent spoken and written English. Friendly, confident, and professional on the phone. Strong follow-up and organizational skills. Comfortable using CRM systems and AI tools. Self-motivated, dependable, and customer-focused. Able to take direction, apply sound judgment, and independently turn ideas and processes into consistent execution. Experience in sales, customer success, account management, or customer support is preferred. Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.