Sales Development Representative

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

This is a hybrid role (3 days a week) out of our Buckhead, GA office.

As a Sales Development Representative you will play a crucial role in generating and qualifying leads to build the foundation for our sales pipeline. Your primary focus will be on identifying potential customers, initiating contact, and nurturing leads through the early stages of the sales process.

Responsibilities and Duties:

• Identify and research potential leads through various channels, including social media, online research, and industry events.

• Conduct outbound calls, emails, and social media outreach to engage potential customers and generate interest in our software solutions.

• Qualify leads based on defined criteria to ensure they are a good fit for our products and services.

• Schedule meetings and appointments for the sales team with qualified lead.

• Maintain accurate and up-to-date records of all lead interactions and activities in the CRM system.

• Work closely with the sales and marketing teams to develop and refine lead generation strategies and campaigns.

• Provide feedback to the marketing and product teams on market trends, customer needs, and competitive landscape.

• Track and report on lead generation activities and results, providing insights and recommendations for improvement.

Skills and Competencies:

• Excellent verbal and written communication skills, with the ability to engage and build rapport with potential customers.

• Strong ability to identify and qualify potential leads through various research methods and outreach techniques.

• Understanding of sales processes and techniques, with a willingness to learn and grow in a sales role.

• Highly motivated and resilient, with the ability to handle rejection and continue to pursue new leads.

• Exceptional organizational skills with the ability to manage multiple tasks and priorities simultaneously.

• Collaborative mindset with the ability to work effectively with cross-functional teams.

• Driven by achieving and exceeding targets, with a strong focus on results.

• Understanding of the software technology industry and market dynamics.

• Proficiency in CRM software (e.g., Salesforce, HubSpot, SalesLoft & Outreach) and familiarity with lead generation tools and techniques.

Experience and Education Requirements:

• Bachelor’s degree in Business, Marketing, Technology, or a related field preferred.

• 1+ years experience in Business-to-Business (B2B) sales, particularly in a SaaS or technology context, is highly desirable. This includes experience in lead generation, prospecting, and qualifying leads.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

Recruitment Fraud Alert

It has come to our attention that various individuals and organizations are contacting people offering false employment opportunities with Fullsteam. These individuals and organizations may request personal information or money in order to progress the application. Fullsteam does not ask for money transfers or payments from applicants to secure a job. If you are asked for money transfers or payments to secure a job, you should assume that such individuals and organizations are not providing genuine offers or services. If you believe you have received a fraudulent job offer, we would appreciate you contacting us at HumanResources@fullsteam.com.

All legitimate open positions at Fullsteam can be found in our careers job site. Please access that from the Apply for a job section to verify the legitimacy of a job offer.

About Us

Fullsteam: Leading the Evolution of Software and Payments

Fullsteam integrates modern and scalable payments technology with vertical software to create industry-specific features and end-to-end business management systems.

Fullsteam is a rapidly growing, dynamic, and exciting private equity-backed software and payments company headquartered in Auburn, AL. The company was formed in 2018 by a core group of talented payments and software experts. Fullsteam is quickly expanding its operations through the acquisition of strategic portfolio companies that could benefit from our cutting-edge software and payments platform.