Sales Development Representative (B2B SaaS, Hybrid, New Delhi, 3-6 LPA)

Job Description: Inbound Sales Development Representative (SDR)

Experience: 1–2 Years

Location: New Delhi / Hybrid

Employment Type: Full-Time

Industry: B2B SaaS / Technology

About Eazybe

Eazybe is a growing B2B SaaS company helping businesses streamline their sales and customer communication through WhatsApp and CRM integrations. We enable teams to improve productivity, manage customer conversations efficiently, and drive better sales outcomes through technology and AI-powered solutions.

We are looking for a proactive and target-driven *Inbound Sales Development Representative (SDR)* to join our growing sales team. If you enjoy interacting with prospects, understanding business challenges, and turning inbound interest into qualified sales opportunities, this role is for you.

About the Role

As an Inbound SDR, you will be responsible for managing inbound leads from the first point of contact through qualification and demo scheduling. You will engage with potential customers, understand their business requirements, identify relevant use cases, and ensure a smooth transition of qualified opportunities to the sales team.

The ideal candidate is an excellent communicator, follows up consistently, responds quickly to new leads, and understands how to convert prospect interest into meaningful business opportunities.

Key Responsibilities

- *Inbound Lead Management:* Handle inbound leads generated through the website, marketing campaigns, partnerships, referrals, and other channels.

- *Lead Engagement:* Connect with prospects through calls, WhatsApp, email, and other communication channels to understand their requirements and business challenges.

- *Lead Qualification:* Conduct initial discovery conversations and qualify prospects based on their needs, budget, decision-making authority, purchase intent, and product fit.

- *Demo Scheduling:* Identify qualified prospects and schedule product demonstrations with the relevant Account Executives or Sales team members.

- *Speed-to-Lead:* Ensure prompt responses to incoming inquiries and maintain a high standard of lead engagement and follow-up.

- *Follow-Up Management:* Build and execute structured follow-up plans to nurture prospects and improve lead-to-demo conversion.

- *CRM Management:* Maintain accurate lead details, communication history, qualification notes, and follow-up activities in the CRM.

- *Sales Collaboration:* Work closely with Account Executives and Customer Success teams to ensure seamless handovers and a positive prospect experience.

- *Performance Tracking:* Monitor key sales metrics, including response time, lead qualification, demo bookings, conversion rates, and revenue contribution.

- *Customer Insights:* Identify recurring objections, customer pain points, and product requirements, and share actionable feedback with the Sales and Product teams.

- *Target Achievement:* Consistently meet weekly and monthly targets for lead qualification, demo bookings, conversion, and revenue contribution.

Requirements

- 1–2 years of experience in Sales, Inside Sales, Business Development, or an SDR/BDR role.

- Prior experience handling inbound leads and converting them into qualified opportunities is preferred.

- Experience in B2B SaaS, technology, or startup environments will be an added advantage.

- Excellent verbal and written communication skills.

- Ability to conduct effective discovery conversations and ask relevant qualifying questions.

- Strong follow-up discipline, relationship-building skills, and customer engagement abilities.

- Familiarity with CRM tools and sales pipeline management.

- Ability to understand customer pain points and communicate product value clearly.

- A target-oriented mindset with a strong focus on speed, quality, and conversions.

- High ownership, accountability, attention to detail, and willingness to learn in a fast-paced environment.

Key Performance Indicators (KPIs)

Performance will be measured against clearly defined weekly and monthly targets, including:

- Inbound lead response time and contact rate.

- Number of inbound leads contacted and qualified.

- Qualified sales opportunities created.

- Product demos booked.

- Lead-to-demo conversion rate.

- Demo attendance and follow-up completion.

- Opportunity handover quality.

- Revenue generated or influenced through inbound leads.

- Achievement of weekly, monthly, and quarterly targets.

What We Offer

- The opportunity to work with a fast-growing B2B SaaS and AI-focused company.

- Ownership of a critical stage of the sales funnel, with exposure to the complete sales process.

- Opportunities to work with international customers and businesses.

- A collaborative, fast-paced, and performance-driven work environment.

- Continuous learning, professional development, and career growth opportunities.

- The opportunity to contribute directly to business growth and sales performance.

If you are passionate about sales, enjoy engaging with potential customers, and thrive in a target-driven environment, we would love to hear from you.