Sales Development Representative (BPO or VA company experience)

Sales Development Representative (Inbound + Outbound) | Full Time | $7 to $8/hr

Location: Remote, Philippines based candidates only

Schedule: Full Time, 40 hours/week, Long Term

Work Hours: 7:00am to 3:30pm Pacific Time (10:00pm to 6:30am Philippine Time), with a 30 minute unpaid lunch

Compensation: $7 to $8 USD/hour based on experience

About the Role

We are hiring a Sales Development Representative for our client, a virtual staffing company that places Filipino virtual assistants with dental, orthodontic, and healthcare practices in the U.S.

You will be the first voice a prospect hears. You will answer new inquiries the same day, qualify them, and run discovery calls. You will also work through the company's database of past leads who never converted and re-open those conversations.

This is not a purely reactive role. You will be expected to generate pipeline, not just respond to it.

Must Haves (Non-Negotiable)

If you cannot check every box below, please do not apply.

1. You have 1+ years of sales, SDR, or business development experience that included live phone calls with prospects.
2. You have personally run inbound lead qualification and discovery calls.
3. You have personally run outbound outreach (calls, email, follow-up sequences) to cold or stalled leads.
4. You have hands-on HubSpot experience, including managing deal stages, notes, and next steps.
5. You speak clear, confident, consultative English on the phone and write professionally.
6. You can work 7:00am to 3:30pm Pacific Time (10:00pm to 6:30am Philippine Time) and have reliable internet and a quiet home office for calls.

Nice to Haves

Experience selling to dental, orthodontic, or healthcare practices

Familiarity with virtual assistant, BPO, or staffing models

A track record of reviving cold leads into closed deals

What You'll Do

Inbound

• Respond to all new inquiries (website, referrals, other channels) the same business day
• Qualify leads by understanding the practice's staffing needs, pain points, and timeline
• Run discovery and intro calls that clearly explain the VA placement model and pricing
• Move qualified leads through the HubSpot pipeline, keeping stages, notes, and next steps current
• Hand off closed-won accounts to the Client Success and onboarding team with full context

Outbound

• Work through the existing database of past leads, dormant prospects, and stalled opportunities
• Segment and prioritize outbound lists by likely fit and prior engagement
• Run consistent follow-up cadences (calls, email, and other approved channels) to re-engage cold leads
• Log every touchpoint in HubSpot so nothing falls through the cracks
• Identify patterns in why past leads did not convert and share them with leadership

General

• Keep HubSpot clean and current across inbound and outbound pipelines
• Hit monthly and quarterly targets (calls made, discovery calls booked, deals closed)
• Represent the company's value proposition consistently and professionally on every call

How to Apply

Submit all 4 items to inigo@cascadeffects.com with the Subject Line: SDR Application: [Your Full Name]. Incomplete applications will not be reviewed.

1. Resume: A viewable link (Google Drive, Dropbox, etc.). Make sure sharing is set to "anyone with the link can view."
2. Experience paragraph (4 to 6 sentences total): Briefly cover your experience with:

• Inbound lead qualification and discovery calls
• Outbound prospecting and re-engaging cold leads
• HubSpot pipeline management

1. Revived deal example: A short written description of one deal you personally revived from a cold or stalled lead. Please include:

• The industry and type of lead
• What you did differently to re-engage them
• The result (booked call, closed deal, etc.)

1. Voice sample: A link to a 60 to 90 second recording (Loom, Vocaroo, or similar) of you introducing yourself and explaining how you would open a discovery call with a dental practice owner.