Sales Development Team Lead (CZ/SK)

Format: hybrid or remote
Location: Prague, Czech Republic
Language Requirements:
* Czech or Slovak — Fluent
* English — B2+ (for internal communication)

About us:
Choice is a leading European food-tech B2B SaaS platform. We empower over 30,000+ restaurants across 20 countries to increase their revenue through a unified digital ecosystem: QR payments, online reservations, and delivery management.
With key offices in Prague and Warsaw, we are building a dynamic team of enthusiasts who value flexibility, zero bureaucracy, and the freedom to experiment. We are a start-up with a proven track record of success, actively scaling across Europe.

[Forbes about Choice]

As we continue to grow in Czechia and Slovakia, we are looking for an SD Team Lead to lead and develop our Sales Development Representatives who connect with restaurants and cafes every day, generate interest, and book meetings for our sales team.

Key Responsibilities:

• Lead, coach, and motivate a team of SDRs focused on outbound calling across Czechia and Slovakia.
• Listen to calls regularly and provide specific, actionable feedback to improve call quality and conversion.
• Conduct weekly training sessions, role-plays, and coaching sessions based on real team performance.
• Onboard new SDRs and Sales Representatives, helping them become productive quickly.
• Maintain the team's daily rhythm, motivation, and focus on key performance indicators.
• Monitor key metrics such as call activity, conversion rates, booked meetings, and meeting quality.
• Identify performance gaps and take practical actions to improve team results.
• Make outbound calls yourself to stay close to the process, understand real challenges, and lead by example.
• Work closely with Sales Managers and other teams to continuously improve the SDR process.

Our Ideal Candidate has:

• Native or fluent Czech or Slovak.
• English B2+ for internal communication.
• Proven experience working on the phone, ideally in B2B outbound sales, telesales, or lead generation.
• Strong understanding of cold calling, prospecting, qualification, and handling gatekeepers.
• Previous experience leading a small sales team or onboarding and coaching new team members is highly desirable.
• Hospitality or restaurant industry experience is a strong advantage.
• Strong coaching and communication skills, with the ability to give direct feedback while keeping people motivated.
• Comfortable working with KPIs, conversion data, and performance targets.
• Hands-on mindset. You are willing to make calls yourself rather than manage everything from a spreadsheet.
• Results-oriented, proactive, and able to maintain team energy in a high-volume sales environment.

What We Offer:

• Competitive compensation package.
• A clearly defined leadership role with real ownership over team performance and development.
• The opportunity to build and improve the SDR function across the Czech and Slovak markets.
• Modern internal sales tools, including a KPI dashboard, meeting-quality scoring, and an AI assistant for the sales team.
• Fast-growing international food-tech environment with 30,000+ restaurants using our platform across Europe.
• Flexible hybrid working model in Prague.
• Direct communication, minimal bureaucracy, and the opportunity to influence processes rather than simply follow them.
• Professional growth and career development opportunities as Choice continues to scale internationally.
• Supportive international team and a dynamic start-up environment.
  
  Ready to lead a team and make a measurable impact on our sales growth in Czechia and Slovakia? Join Choice and help us build the next stage of our SDR organization. Apply now or recommend a friend.
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  By applying for this position, you consent to the processing of your personal data by Choice for recruitment purposes in accordance with the GDPR.