Sales Engineer

Team: Operations / Revenue Reports to: COO Location: [Remote] About Chariot Claims Chariot Claims is an AI claims agent that helps consumers get paid for every corporate violation impacting them—data breaches, privacy violations, antitrust, and more. We’ve processed 65,000+ claims , with projected consumer recovery of $75M+ . Chariot builds technology to challenge the status quo. We take bold swings at the system to ascertain truth from stories, even if that means drawing legal/PR fire from established actors who are territorial and profit from the status quo. As operators, we pride ourselves on our ethics, resilience, and humanity. With each turn, we emerge smarter, better prepared, and with more insiders who share our mission to build a better system. We’re already working with 20+ law firms , including several among the five most active complex litigation firms in the country. The Role You are the technical counterpart in the room when we take on new matters and new law-firm partners. You'll run discovery with counsel to understand what a matter requires, pressure-test whether Chariot can deliver it, build the operational and technical case for how, and present it. When we commit, you stay attached through pilot and into delivery — you don't hand off a promise someone else has to keep. Think Sales Engineer or Forward Deployed Engineer, with law firms as the customer and case campaigns as the product. No law degree or prior legal experience required. What You'll Do Run technical discovery. Lead scoping conversations with outside and in-house stakeholders on new matters. Own feasibility and scoping. Assess whether a proposed campaign is deliverable and what is needed ie: claimant sourcing volume, evidence availability and quality, data requirements, operational lift, timeline. Stay through delivery. Once committed, project-manage the work across Data Ops, CS, and Engineering. Track it in Linear, hold the timeline, and remain counsel's single point of contact for status, blockers, and open decisions. Be the voice of the partner internally. Bring recurring friction and capability gaps back to Ops and Engineering, spec the fix, and get it prioritized. Build the repeatable version. Templatize scoping frameworks, feasibility models, and delivery playbooks so the tenth campaign is faster than the first. What You'll Bring 4+ years as a sales engineer, solutions engineer, forward deployed engineer, solutions architect, technical account manager, or technical consultant — in a role where you were the technical credibility in a customer conversation. You can run a room with a demanding, expert stakeholder. You need to be able to hold your own, and be well-versed enough to push back productively on what matters. Strong scoping and systems instincts. You decompose a request into inputs, dependencies, and failure points, and you can tell a hard constraint from a preference or an assumption. Strong data fluency: SQL or equivalent, comfort with large messy datasets, advanced spreadsheet modeling. You build your own feasibility analysis. Excellent written communication. High tolerance for detail, and the discipline to build checks that catch it instead of relying on your own vigilance. In this domain, a formatting error in a notice is a legal defect. This role is not commission-carrying and does not own a quota. No law degree, bar admission, or prior legal experience required. Nice to Have Experience in legal tech, litigation support, e-discovery, compliance, claims administration, or a regulated industry with documentation-heavy delivery. Familiarity with arbitration, consumer protection, or class action mechanics. Light scripting (Python, TypeScript) for data manipulation and internal automation. Prior experience at an early-stage company where the process didn't exist yet. Why Join Now Massive greenfield to own the front door of the factory: the funnel and payments that get everyday people paid. Help scale holding corporations accountable ( in an era of unchecked corporate greed and weakening regulatory oversight ). Competitive salary, equity, and benefits package in a fast-growing, high-impact startup. Collaborative, smart, humble, mission-driven, high-vibes team that loves music. 2-4 off-sites per year in beautiful, cultural destinations; expenses covered for you and a +1.