Sales Executive

THEODORE is one of Australia's leading luxury menswear brands, which incorporates unique technology to drive the business. We're seeking a highly driven and organised Sales Executive, based in Hong Kong, to join our team remotely on a contract basis. You'll focus on client outreach, relationship building and appointment setting with high-value contacts. If you have a proven track record in sales, excellent communication skills, very fluent English and a passion for delivering exceptional customer service, we want to hear from you.

The broader THDR Group is a venture-backed fashion technology startup focused on both developing innovative technology and creating exceptional brands, including operating our flagship luxury menswear brand THEODORE. Our innovative approach has earned us numerous accolades, including being the Commonwealth Bank Startup of the Year 2024 winner, a finalist for the National Designer Award 2024 at Melbourne Fashion Festival, and featured on lists such as SmartCompany Smart50 and AFR's Fast Starters, among others. We held our debut runway show at New York Fashion Week in September 2024, and are continuing to scale up rapidly.

Duties would include:

• Generating opportunities by proactively reaching out to leads by phone, email, LinkedIn and messaging platforms, and inviting them to experience our luxury products and services.
• Setting appointments between qualified clients and our stylists, managing bookings, sending confirmations and following up to reduce no-shows.
• Building and nurturing long-term relationships with high-value clients through regular, personalised contact.
• Providing information on our products and delivering excellent service at every touchpoint.
• Integrating clients into our business systems to promote and encourage ongoing orders, and building lasting relationships that grow sales volume.
• Keeping client records accurate and up to date in our CRM, and tracking outreach activity, appointments booked and conversions.
• Ensuring all quotes, orders and requests are fulfilled on time. You'll be a highly organised individual.
• Working closely with our Sydney-based team through regular check-ins and clear handovers.

This is a business development and administrative role with a high volume of contacts required per day. It suits someone with proven ability in sales who is organised, very driven and self-motivated working remotely. You'll be supporting our team of stylists, who host client appointments and are product experts.

What we're looking for:

• Very fluent English, spoken and written, with a polished and professional communication style suited to luxury clientele.
• Proven experience in sales, business development, client outreach or appointment setting, ideally in luxury, fashion, hospitality or with high-net-worth clients.
• Comfort with high-volume outreach, and the resilience to keep momentum and meet targets.
• Strong organisation and time management, with a reliable, self-directed work style.
• Confidence using CRM systems, email, calendars and digital communication tools.
• Based in Hong Kong, with a reliable internet connection and a professional workspace.
• Availability to work hours that overlap with Sydney business hours.
• Ability to work as an independent contractor.

Engagement details:

• Contract role, fully remote, based in Hong Kong or Mainland China.
• Hours: 8 hours per day
• Remuneration offer will based on experience

Perks and Incentives:

• Flexibility of a fully remote role.
• A dynamic and energetic startup environment.
• Opportunity for a long-term engagement as we scale.
• Working with cutting-edge AI technology and innovative fashion products.
• Supportive and fun team culture.

Only those who are seletced for interviews will be contacted. Please include all relevent information in your submitted resume.