Sales Ledger Assistant

Sales Ledger Assistant

Location: Billericay

Salary: Competitive

Contract Type: Permanent

Working Hours: 40 hours per week, Monday-Friday

Bring accuracy, ownership and great customer service to a role that keeps the business moving.

You take pride in getting the detail right. Whether it's resolving a query, reconciling accounts, or ensuring invoices are processed accurately and on time, you understand the impact your work has on both customers and the wider business.

We're looking for a Sales Ledger Assistant to join our Finance team during an exciting period of change and growth. This role offers the opportunity to become a key part of a busy, supportive team, helping to manage customer invoicing and account administration while contributing to process improvements and new ways of working. You'll be trusted to take ownership of your workload, supported by experienced colleagues, and given the opportunity to make a genuine impact from day one.

What you'll do:

In this role, you'll help ensure the smooth running of our sales ledger function, supporting accurate billing, strong customer relationships and effective financial operations.

• Generate and issue customer invoices and credit notes, helping to ensure accurate and timely billing across the business.

• Manage customer account queries, resolving issues professionally and building positive relationships with both internal and external stakeholders.

• Process and allocate incoming payments, maintaining accurate records and supporting effective cash flow management.

• Reconcile customer accounts and investigate discrepancies, ensuring the integrity and accuracy of financial data.

• Manage shared inbox enquiries and telephone queries, providing responsive and professional support.

• Work closely with operational, commercial and finance teams to ensure billing information is accurate and up to date.

• Support month-end activities and reporting requirements, helping the team meet key financial deadlines.

• Contribute to process improvements and embrace new technologies, automation tools and AI-driven solutions that enhance efficiency.

What you'll get:

• The opportunity to play a key role within a busy and supportive finance team.

• Exposure to a varied, high-volume sales ledger environment within a growing business.

• The chance to contribute to process improvements and new technology initiatives.

• A hybrid working model with flexibility and trust.

• Support, training and development from experienced finance professionals.

• The opportunity to make a visible impact on business performance and customer experience.

What we're looking for:

• Previous experience in a Sales Ledger, Accounts Assistant or similar transactional finance role.

• Strong Excel skills and confidence working with large volumes of financial data.

• Excellent attention to detail with a high level of accuracy.

• Strong organisational skills with the ability to manage multiple priorities effectively.

• Confident communication skills, both written and verbal.

• Experience building positive relationships with customers and internal stakeholders.

• A proactive and self-motivated approach, with the ability to work independently and as part of a team.

• Experience using Microsoft Dynamics 365 would be highly advantageous, although training can be provided.

Why Ground Control?

At Ground Control, we're committed to creating a culture where people feel supported, valued and empowered to do their best work. You'll join a business that embraces innovation, invests in its people and encourages ideas that help us work smarter and deliver better outcomes for our customers.

If you're looking for a role where your attention to detail, organisational skills and customer-focused approach can make a real difference, we'd love to hear from you.

Benefits:

• Competitive salary – aligned with your skills and experience

• Pension scheme – helping you plan for the future

• Recognition schemes – celebrating and rewarding great work

• Private GP service – fast, convenient access to medical support

• Life insurance – providing added peace of mind

• Subsidised gym membership – supporting your health and wellbeing

• Holiday buy scheme – purchase up to 5 additional days of annual leave

#INDHP

Equal Opportunities Statement

At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.

We are proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, or any other protected characteristic as defined in the Equality Act 2010.

We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and across all stages of employment, including training, development, promotion, pay, and termination. We are committed to providing reasonable adjustments for disabled applicants and employees, and to creating a working environment free from discrimination, harassment, bullying, or victimisation.

We expect all colleagues to uphold our values of dignity, respect, and inclusion. We take a zero-tolerance approach to any form of discriminatory behaviour and are committed to continuous improvement through training, inclusive policies, and accountability at all levels. #CF