Sales Manager

Sales Manager Munich or Frankfurt – Hybrid In this position, you’ll be based either in the Munich or Frankfurt office for a minimum of two days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We offer you a world of potential Step into the dynamic role of Sales & Relationship Manager at Computershare, where your strategic vision will directly drive our growth and success. This is an opportunity to not just manage accounts, but to build and deepen pivotal, long-term relationships. You will be instrumental in acquiring and strategically developing new, high-revenue clients, while simultaneously cultivating satisfaction and boosting loyalty among our existing base. By proactively identifying cross-selling and upselling opportunities, you'll significantly contribute to revenue growth and elevate our market position, all while ensuring we deliver the highest quality service. If you are ready for a challenging and rewarding career where your ambition meets unlimited potential, this is your next move. A role you will love This is a pivotal, end-to-end role that blends strategic sales execution with deep relationship cultivation. You will own the full client lifecycle, from initial identification and strategic market analysis to closing high-value deals and ensuring sustained, high-quality service. Your day will be highly dynamic, challenging you to develop and adapt go-to-market strategies, accurately forecast new business, and serve as the critical interface between our clients and internal teams. By proactively engaging with your client portfolio and expertly translating their needs into tailored solutions, you will not only strengthen loyalty and profitability but also directly inform the future of our product and service offerings. This is a chance to have a measurable impact on our business growth while driving exceptional customer satisfaction. Key Responsibilities You Will Master: Strategic Sales Growth: Develop and continuously adapt sales strategies, identify high-potential new clients via data analysis (e.g., Power BI), and accurately manage the new business pipeline in the CRM. Deep Relationship Cultivation: Proactively manage a defined client portfolio, maintaining regular contact, conducting strategic annual reviews, and acting as the central point of contact for all client needs. Consultative Solution Design: Understand individual customer needs, perform market and competitor analysis to identify opportunities, and prepare customized, needs-based proposals. Negotiation & Deal Closure: Lead complex contract negotiations and secure deals in close collaboration with Legal and cross-functional teams. Maximize Client Value: Identify and implement (or forward) upselling and cross-selling opportunities to increase client profitability and loyalty. End-to-End Service Quality: Efficiently handle client inquiries, issues, and complaints in collaboration with internal departments to ensure quick, satisfactory resolution. Performance Reporting: Independently manage and analyse all sales activities via the CRM, monitor customer satisfaction, and provide regular, strategic reports to regional and global management. What will you bring to the role? The ideal candidate for this pivotal position is a proven sales professional who combines commercial acumen with a genuine dedication to client partnership. You are a strategic thinker with the emotional intelligence to truly adopt the client’s perspective and build long-term trust. We are looking for an assertive, goal-oriented individual with a demonstrable track record in key account management and a solid understanding of our industry. If you are fluent in both English and German, proficient in CRM management, and ready to independently drive significant revenue growth, we want to hear from you. Proven Experience: Several years of dedicated experience in Sales, Key Account Management, or Relationship Management preferably within the finance or capital market industry. Educational Foundation: A completed degree (e.g., Business Administration, Marketing) or equivalent professional qualification. Bilingual Communication: Fluency in both German and English is mandatory for effective client engagement and presentation. CRM Proficiency: Solid proficiency in CRM systems (preferably Salesforce) for accurate pipeline and client management. Strategic & Analytical Thinking: The ability to understand complex issues, conduct market analysis, and derive decisive strategic plans. Exceptional Sales and Relationship Skills: Demonstrated ability to build trust, maintain long-term partnerships, and possess a high level of customer orientation (empathy). Commercial Acumen: Strong negotiation skills, assertiveness, and an independent, goal-oriented work style coupled with a solid understanding of our industry. Rewards designed for you Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. At Computershare, you’ll find new friendships, a strong sense of belonging and an inclusive culture that appreciates and recognises individual contributions. Global opportunities. Everyone here has the opportunity to grow through on-the-job training, access to comprehensive learning resources and career development support. Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well. A global team . We work as part of a global team that grows and succeeds by embracing change. Wherever you want to go with your career we often have something new and exciting to explore. Health and wellbeing rewards that include an Employee Assistance Programme to support you and your family. Flexible work. We give the support needed to help you find the best balance between work and lifestyle, as well as the empowerment to make appropriate decisions in your role. Extra rewards that range from recognition awards, referral bonuses and team get togethers to global networking opportunities. Find out about life at Computershare by visiting computershare.com/DeutschlandKarriere #LI-Hybrid