Sales Operations Analyst, Sr.

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. The Job The Senior Sales Operations Analyst is responsible for supporting the end-to-end sales commission process while delivering analytics and insights on incentive compensation plans across the Sales organization. This role is critical in ensuring accurate, timely commission payments while providing insights to improve incentive compensation effectiveness and sales performance. The Senior Analyst partners cross-functionally with Sales leadership, Finance, and HR to design and implement strategies, processes, and tools that drive and optimize overall sales performance You Will Ensure accuracy of commission payments by auditing data, resolving discrepancies and enforcing compensation rules. Analyze compensation trends and provide actionable insights on sales performance Maintain and enhance commission systems, tools and workflows to improve efficiency, scalability, and transparency Respond to sales inquiries regarding commission payments and provide clear explanations of compensation calculations Drive continuous improvement initiatives to simplify processes, reduce errors, and enhance user experience We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. All other duties as assigned. Your Qualifications 5-7 years of related experience Bachelor's Degree or equivalent experience Strong analytical, problem-solving, and data validation skills Process Improvement Expertise: Strong ability to identify and optimize sales processes, workflows, and systems to enhance efficiency and productivity. Collaborative Leadership: Effective in leading and collaborating with cross-functional teams, including sales, marketing, and Finance, to ensure seamless integration and support of sales operations. Excellent attention to detail with a commitment to data accuracy Strong Communication skills with the ability to explain complex compensation concepts Proven ability to consistently meet deadlines What’s in it for you? Base salary range: $30.77 to $42.40 per hour Work Mode: Mostly Remote An annual employee bonus program Robust Wellness Program Generous paid-time-off (PTO) Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday Excellent 401(k) Retirement Saving Plan with employer match and contribution Robust employee recognition program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! This company is an equal opportunity employer. All decisions are based only on the individual's qualifications/ability to perform the work. The above statements are intended to describe the essential functions, nature and level of work to be performed as of the document preparation date; they are not intended to be an exhaustive list of all duties and responsibilities. The company reserves the right to modify this job description at any time, without notice. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)