Sales Operations Business Analyst

What You'll Do

The GTM Program Lead (New Business Sales) oversees the design, development, and implementation of comprehensive learning programs that align with organizational objectives. This role focuses on creating the overarching structure and strategy for larger programs, providing a cohesive framework for instructional designers to develop individual courses. Leveraging an outcome-based approach, the GTM Program Lead ensures all program components are aligned with measurable learning and business goals. This role is part of the Learning Strategy Team that lives within the GTM Enablement Team.

What Your Responsibilities Will Be

• Develop and manage the structure of large-scale training programs (NEO and beyond) ensuring alignment with organizational strategies and desired outcomes.
• Define program-level objectives and outcomes, ensuring clear alignment with business needs.
• Partner with instructional designers to provide program frameworks and guidance for course development.
• Ensure all courses within a program align with the overarching learning outcomes and program goals.
• Collaborate on the sequencing of courses and content to create logical, learner-friendly pathways.
• Act as the program owner, coordinating development timelines, deliverables, and resources across the team.
• Provide feedback and support to instructional designers to ensure adherence to program vision and standards.
• Apply backwards design principles to align program structure with measurable outcomes.
• Develop evaluation strategies to assess program effectiveness and impact, leveraging data and feedback to make improvements.
• Ensure programs deliver measurable results that support both learner success and organizational goals.
• Monitor industry trends and best practices to incorporate innovative approaches into program development.
• Regularly review and refine program structures to ensure relevance and effectiveness.
• Identifies ways to integrate AI into improving development of program, automation of learner movement through program, and other areas identified where AI would have meaningful impact.
• Uses Glean, ChatGPT, builds Bots or Agents to further refine and create efficiency and precision in role responsibilities.

What You'll Need to be Successful

• Bachelor’s degree in Curriculum Development, Instructional Design, Education, Business or a related field.

• 5+ years of experience in curriculum program development, education, instructional design, or learning & development.
• Proven experience designing and managing large-scale learning programs.
• Strong familiarity with outcome-based instructional design approaches, such as backwards design.

• Expertise in instructional design frameworks (e.g., ADDIE, SAM) and learning taxonomies (e.g., Bloom’s Taxonomy).
• Strong project management skills, with the ability to oversee multiple program components.
• Proficiency with eLearning technologies, LMS platforms, and collaborative tools.

• Experience working in a corporate or enterprise learning environment.
• Knowledge of emerging trends in learning technology, microlearning, or adaptive learning.

Pay Range Details:

The base pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Colorado $100,300 - $160,500 (annually) Washington $100,300 - $177,200 (annually) California $100,300 - $194,300 (annually) NYC $110,800 - $194,300 (annually)

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual salary/wage may be based on various factors, such as geographic location, candidate experience and qualifications, as well as market and business considerations. This role is eligible for an annual bonus based on individual and company performance, depending on the terms of the applicable plan and the employee’s role.

Avalara is an AI-first Company

AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We'll Take Care of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About Avalara

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.