Sales Operations Specialist

About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team Culture We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply. The Role Megaport is seeking a proactive and detail-oriented Sales Operations Analyst to support the EMEA Sales Operations organization. This role will help improve forecasting support, reporting accuracy, CRM governance, and operational efficiency across the region. This role will support regional operational execution while helping scale processes supporting EMEA and future international operational initiatives. The ideal candidate enjoys solving operational problems, improving processes, and supporting fast-paced sales organizations. What You’ll Be Doing Support forecasting processes, pipeline reviews, and CRM governance activities Maintain dashboards, reports, and operational metrics for regional leadership Analyze pipeline quality, sales performance trends, and operational KPIs Improve CRM data quality and process compliance Support territory management and account alignment activities Assist with quote management and opportunity administration workflows Coordinate with Systems & Tools teams regarding Salesforce issues and enhancements Support onboarding, documentation, and process communication initiatives Assist with operational readiness for new products, process rollouts, and GTM initiatives Collaborate with regional sales leadership and cross-functional business partners Support Latitude operational initiatives within the EMEA region What We Are Looking For 3+ years of Sales Operations, Business Operations, or Revenue Operations experience Salesforce CRM experience Strong analytical and reporting capabilities Experience supporting sales organizations in fast-paced environments Strong Excel and data analysis skills Excellent communication and organizational skills Ability to manage multiple priorities simultaneously What We Offer Flexible working environments Birthday Leave, 12 weeks of parental leave (after 12 months continuous service), and 5 days of study leave. Creative, fun, and contemporary work environments Motivated team of industry experts and plenty of learning opportunities Celebrated success with internal awards programs Health and wellness program Generous performance bonus structure #DNI If you have any questions, please reach out to Megaport's Talent Acquisition Team at [email protected] NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com". All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.