Sales Representative

Company Description

Ghoom K2 Holidays is a travel company focused on designing seamless, personalized, and memorable travel experiences across India and international destinations. The company offers curated holidays, group tours, corporate travel solutions, and unique destination experiences tailored to diverse traveler preferences. Its approach emphasizes strong destination expertise, reliable travel services, and personalized planning to ensure comfort and convenience throughout each journey. With customer-focused support at the core of its services, Ghoom K2 Holidays is committed to creating travel experiences that guests remember long after the trip ends.

Role Description

The Sales Representative role at Ghoom K2 Holidays is a full-time, hybrid position based in the Greater Kolkata Area, with some flexibility for work from home. In this role, the Sales Representative will actively engage with prospective and existing customers to understand their travel needs, present suitable packages, and close sales. Day-to-day activities include responding to inquiries, preparing customized itineraries and quotations, following up on leads, and maintaining accurate records in the sales system. The role involves collaborating with operations and ticketing teams to confirm bookings, ensure smooth trip execution, and resolve any pre- or post-travel issues. The Sales Representative will also participate in promotional activities, build relationships with corporate and group clients, and contribute feedback to improve products and customer experience.

Qualifications

• Strong sales and customer service skills, including lead generation, negotiation, and relationship management.
• Knowledge of domestic and international travel destinations, itineraries, and holiday packages.
• Proficiency in basic computer applications and CRM or booking systems.
• Clear, professional communication skills in English; knowledge of regional languages is an advantage.
• Ability to work in a hybrid setup from the Greater Kolkata Area, manage time effectively, and handle multiple inquiries.
• Prior experience in travel, hospitality, or tourism sales is preferred but not mandatory.
• Minimum educational qualification of a high school diploma; a degree in business, tourism, or hospitality is beneficial.
• Demonstrated problem-solving skills, attention to detail, and a customer-centric mindset.