Sales Representative

We're looking for empathetic, enthusiastic team members to guide families through end-of-life planning, helping them discover if Earth is the right choice for them. At Earth, you'll join a professional, passionate team, supporting a truly mission-driven company scale nationally.

About Earth

We're the creators of soil transformation, an environmentally-friendly alternative to burial and cremation. Over a 30-45 day process, we gently transform a body into nutrient-rich soil. Families receive a portion of this soil - to scatter or plant - and the remaining soil is sent to conservation land that we acquire, to restore and protect it for future generations. Our experience is environmentally friendly, digital-first and underpinned by best-in-class family care. Visit earthfuneral.com to learn more.

That's where you come in. We're looking for empathetic, enthusiastic team members to guide families through end-of-life planning, helping them discover if Earth is the right choice for them. At Earth, you'll join a professional, passionate team, supporting a truly mission-driven company scale nationally.

About the Role

As a Care Advisor, you'll play a critical role in helping families choose Earth for their end-of-life arrangements. This is a quota-based sales position, designed for someone motivated to meet and exceed clear sales targets.

In this role, you will:

• Guide families compassionately through their end-of-life decisions, educating them on Earth's unique and sustainable services through online literature, tours, virtual meetings, and personalized phone consultations.
• Build expertise in both pre-need (planning ahead) and at-need (immediate need) arrangements, understanding and navigating the emotional sensitivities unique to each scenario.
• Maintain meticulous records in our CRM, managing 60-100+ daily calls, carefully documenting conversations, updating records accurately, and strategically nurturing relationships through thoughtful follow-up emails.
• Stay current on company policies, insurance licensing requirements, and federal regulations across multiple states, proactively ensuring compliance as Earth expands into new markets.
• Work a consistent schedule (typically Monday–Friday, 8am–5pm) that also includes periodic evening shifts (5pm–8pm), weekend rotations, and holiday coverage to maintain our commitment to exceptional family experience seven days a week.

Requirements

• 3+ years or more of professional sales experience
• Outstanding learning ability and self-motivation to succeed in an independent, self-directed work environment
• A proven track record of exceeding sales goals and managing pipeline effectively
• Proficiency with CRM systems (HubSpot or Salesforce preferred) is vital as we navigate our sales process through various software tools integrated with our CRM
• Confidence and a reassuring demeanor are critical in making families feel at ease and instilling trust in our service
• Reading comprehension and clear communication skills are essential for handling written documentation and asynchronous team interactions
• Position requires availability for evening, weekend and holiday rotational shifts
• When working remotely, a stable, high-speed internet connection and a quiet workspace are essential. Additionally, proficiency with communication and productivity tools is crucial - you'll regularly use VOIP systems for calls, AI tools for workflow optimization, and Slack for team collaboration. As a technology startup, we rely heavily on software to deliver exceptional service, and your comfort navigating these platforms will be key to your success.

Great to Haves

• Prior experience in end-of-life care is always valued!
• A genuine interest in environmental conservation and sustainable practices will resonate deeply with our mission
• A current or active life insurance license is not required initially but will be necessary for promotion opportunities (we provide funding and support for obtaining this license)
• An impressive track record of making 100+ daily calls for 2+ years, while maintaining your enthusiasm and energy, speaks volumes about your dedication

Join Us

This is an opportunity to be a part of a vibrant and energized team that offers a sustainable alternative for end of life care! We encourage a spirit of continuous improvement. We're always learning and striving to enhance our productivity and family experience. We value your warmth, flexibility, and enthusiasm. We're a startup, and we'll learn and grow together in a supportive and demanding environment.

• Compensation: $80,000 OTE
• Benefits: Salary, Commission and Equity; Performance Bonus Eligible; Medical, Dental, Vision, 401(k) plan
• Perks: Laptop, monitor for dual display, computer mouse, headset and other accessories for home office