Sales Representative – Middle East

Sales Representative – Middle East

We are looking for a dynamic and persuasive Sales Representative for Middle East to help us lead the expansion of the smart public lighting and Smart Cities market.

About us

At Flashnet, we're not just another tech company – we're a tight-knit family dedicated to making a real difference in the world. With our flat hierarchies, open communication channels, and streamlined decision-making processes, we've created an environment where every voice is heard and valued.

As passionate innovators in street lighting control solutions, we're on the front lines of transforming urban infrastructure.

Our R&D engineers integrate cutting-edge technologies into our solutions, making cities smarter and more efficient one light at a time. Since 2005, over 300 million people have already experienced the transformative benefits of our flagship product, inteliLIGHT. Since 2022, we are part of the Lucy Group.

Join us at Flashnet and join our mission to create brighter, smarter cities for millions of people worldwide.

About the role

As a rapidly growing technology company, we are looking for a passionate and ambitious Sales Representative to join our high-octane sales team and be part of our rapid expansion. You will be part of the Sales team, and in this role, you will work closely with the founding team to shape and develop our customer journey - from initial inquiry to order delivery to post-sales warranty management. You will be an indispensable asset to the sales team to ensure our customers are serviced and supported promptly.

This is an exciting opportunity to join a company that is a forerunner in Smart City & IoT domains and has a very strong track record of success globally.

1. About you

Results-oriented. Curious. Intelligent. Structured. Organized. With telecommunication, IT, or electric background. You view every client inquiry, every phone call you make and every email you send as one more data point to guide you to understanding the quickest path to success. Because you communicate clearly and skillfully through both writing and speech, others always understand the context of your message. Your intellectual curiosity is one of your greatest assets and allows you to effectively interact with people from all walks of life.

• At least 3 years experience in the technological field
• Fluent in English. Business-level competency in more than one language
• Ability to translate selling needs, business objectives, and operational excellence into concrete technology solutions.
• Strong curiosity and a good understanding of current and future technology solutions in IoT applied to Smart Cities.
• Collaborative approach to driving cross-organization decisions and implementations
• Able to thrive in a small team with a highly dynamic work environment and switch rapidly from strategy to execution.
• You are a fast learner, ready to prove yourself in a challenging role with the expectation that you will rapidly pick up increased responsibilities.
• You have an innate drive to be successful, and you bring both the acumen and the grit to achieve your objectives. As an impactful member of the sales team, you want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our customer experience.
• You don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals.

1. About your responsibilities

The primary focus of this role is, on a day-to-day basis, to help to develop the assigned region. You will be involved specifically with:

• Develop and manage the new business pipeline to achieve revenue objectives.
• Identify, qualify, shape, and win strategically relevant business opportunities, with a regional/global scope and scale.
• Develop and maintain strong customer relationships.
• Employ a consultative approach in assessing client’s needs and developing an understanding of the challenges faced by their business.
• Generate high-quality competitive proposals.
• Act as a self-starter while leveraging cross-functional collaboration wherever appropriate.
• Build and execute account plans that drive sustained business growth.
• Implement a disciplined sales forecasting process to ensure the accuracy of sales forecast information used by the company.
• Monitor competitor sales, product, and marketing activities; provide strategic inputs to company leadership on the company’s business, including product roadmap and pricing, given market activity.
• Represent the company at conferences, trade association meetings, and other activities as necessary, to promote the company and its products.
• Work collaboratively with other company functions including finance, legal, engineering, and product to deliver company results.
• Reinforce by example, the company’s commitment to its values, including integrity and compliance.

Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today!

Responsibilities:
1) Key Account Management: Deliver specialized support and service for new and existing accounts in line with organizational policies and procedures. Respond to complex customer inquiries while helping senior colleagues manage and maintain customer relationships.
2) Customer Needs Clarification: Set clear objectives for each sales call or meeting; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.
3) Customer Relationship Development / Prospecting: Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve them, referring complex issues to others and ensuring that the customer receives an appropriate response.
4) Customer Relationship Management (CRM) Data: Monitor team members' use of the CRM system, identifying and resolving standard issues and escalating them to a senior manager as appropriate.
5) Customer Relationship Management / Account Management: Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve them, referring complex issues to others and ensuring that the customer receives an appropriate response.
6) Sales Opportunities Creation: Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences.
7) Sell Customer Propositions: Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale.
8) Operational Compliance: Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
9) Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Educational Requirements: Short-Cycle Tertiary Education

General Experience Requirement: Sound experience and understanding of straightforward procedures or systems (7 to 12 months)

Managerial Experience Requirement: Basic experience of coordinating the work of others (4 to 6 months)