Sales Support Analyst, Amazon

Harvest Group is an integrated commerce agency that helps high-growth consumer brands win in today's complex retail landscape. Since 2006, we've partnered with some of the world's most recognized brands to navigate the intersection of in-store and digital commerce, retail media, and social platforms across leading retailers including Walmart, Sam's Club, Target, Amazon, Costco, and Kroger. What sets Harvest Group apart is our connected approach. By aligning strategy, execution, and insights across every stage of the retail journey—and powering that work through our proprietary technology platform—we help brands create sustainable growth in an increasingly dynamic marketplace. But our success starts with our people. At Harvest Group, our culture and values shape how we work, serve our clients, and support one another. We believe in building meaningful relationships, pursuing excellence with humility, and creating an environment where talented individuals can do their best work while continuing to grow professionally and personally. Our commitment to our people has earned recognition as one of the nation's best workplaces, including: Inc. Best Places to Work (2025, 2026) Great Place to Work Certified (2024) Fortune Best Workplaces for Women (2024) Fortune Best Medium Workplaces (2024) Fortune Best Consulting & Professional Services Workplaces (2024) Business Intelligence Group Best Places to Work (2023) Our Values Integrity – Doing what is right in all things Relationship – Pursuing depth, trust, and collaboration Service – Laboring for others with humility and care Excellence – Delivering extraordinary performance and results with humility Journey – Embracing our past and planning for our future with faith Description The Amazon Sales Support Analyst supports the day-to-day execution of our client’s Amazon strategies. This role works closely with the Amazon Account Manager to dive into the daily operations of Amazon Seller and Vendor Central, including case and listing management, reporting, chargeback management, and other systems. The Amazon Sales Support Analyst will also provide support in ad hoc analysis of the business, third party tools, and any special projects that come from the client. For this role we prefer that candidates are based out of the following states: AL, AR, AZ, CT, FL, GA, IA, ID, IL, IN, KS, KY, MA, MD, MN, MO, MS, NV, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, or WI. Responsibilities Gain a solid understanding of how our client and company strategy aligns with Amazon’s direction and goals Ensure the daily operations of Amazon Seller and Vendor Central are executed swiftly and with excellence Oversee and manage the current product listings, as well as new listing creation Open, track, and respond to cases regarding errors or other communications with Amazon Chargeback tracking and dispute management FBA inventory shipment creation and tracking Reporting and analytical support Perform all other duties assigned Requirements At least 1-2 years of experience in the eCommerce ecosystem Experience with Amazon Seller and Vendor Central Experience leveraging data into actionable insights Radical curiosity of retail and the constantly changing marketplace Detail-oriented with an ability to juggle multiple projects in a fast-paced environment Proven ownership mindset Ability to proactively and creatively problem solve (as an individual and with a team) Excellent written & verbal communication skills Strong Word, Excel, and PowerPoint skills What We Offer Harvest Group understands that investing in our people and culture are vital to successfully attracting and retaining top talent. Our goal is to offer competitive compensation and benefits packages to all employees. Each year, we invest time to research and evaluate how our packages line up with the latest market dynamics. We carefully consider a wide-ranging list of factors to determine compensation, including but not limited to level of job-related experience, knowledge, skills, location, etc. Base pay is just one component of the total compensation and benefits package. The national hiring range for this position is $60,000-$65,000 per year. Additionally, this position is eligible to participate in our bonus program. Our robust benefits package was created to help support employees physically, financially, and emotionally through life’s big milestones and in your everyday life. Benefits include but are not limited to Medical, Dental, Vision, 401K, PTO, Charitable Gift Matching Program, Volunteer Hours, and more! Our heart at Harvest is to provide and maintain a work environment that fosters diversity, inclusivity, authenticity, mutual respect, professionalism, and growth. Harvest Group is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, age, marital status, familial status, national origin, ancestry, disability or handicap, sexual orientation, gender identity or expression, veteran status, and any other characteristic protected by applicable federal, state, or local laws. We encourage all interested candidates to apply.