Sales Support Coordinator

🚀 Join our team as an Order Management & Sales Support Coordinator!

Are you an organized, detail-oriented professional with experience in customer service, logistics, order management, or sales support? We're looking for someone who thrives in a fast-paced environment and enjoys working cross-functionally with customers, suppliers, and internal teams to ensure a seamless order fulfillment process.

📍 Location & Schedule

• Location: Barranquilla, Colombia
• Work Modality: On-site during the first 2 months for training and onboarding, followed by a hybrid schedule
• Schedule: Monday to Friday, 8:00 AM to 5:00 PM CST

What You'll Do

As an Order Management & Sales Support Coordinator, you'll play a key role in supporting the entire order lifecycle, from sourcing and quoting to purchasing, fulfillment, and post-sale support.

Your responsibilities will include:

✅ Preparing quotes and processing customer orders accurately

✅ Supporting customers and sales teams with product, pricing, availability, and shipment inquiries

✅ Coordinating with suppliers to source products and track purchase orders

✅ Managing order, inventory, and fulfillment data across CRM and ERP systems

✅ Monitoring inventory levels and supporting purchasing decisions

✅ Coordinating with Operations, Logistics, Finance, and Warehouse teams to ensure successful deliveries

✅ Maintaining accurate records and documentation in systems such as HubSpot and NetSuite

✅ Assisting with reporting, process improvements, and operational efficiency initiatives

Required Qualifications

• 1-3 years of experience in Customer Service, Logistics Coordination, Administrative Support, Order Management, Procurement Support, Sales Support, or Supply Chain Coordination
• Advanced English proficiency (B2+/C1 level), both written and verbal
• Strong organizational and time-management skills
• Excellent attention to detail and accuracy
• Strong communication and problem-solving abilities
• Ability to manage multiple priorities in a dynamic environment