As a Team Leader, B2B Sales, you will take on a pivotal leadership role, responsible for guiding and developing a sales team to achieve outstanding results. You will oversee moderately complex accounts, driving business growth and revenue by developing your team’s skills in customer success and revenue retention motions (renewals, upsells, and expansion). In this role, you will be accountable for your team's performance, providing coaching, training, and continuous evaluation to foster their professional development. You will also build strategic client relationships and partner with key stakeholders to meet strategic goals. If you have a passion for sales, a talent for developing others, and are ready to lead, this is the perfect role to launch your management career.
You Have:
- A minimum of 3 years of proven experience in a sales leadership role (or similar).
- Excellent people management, leadership, and coaching skills, with a strong record of developing and retaining high-potential employees.
- A results-driven and analytical mindset, with the ability to think strategically while maintaining an operational outlook.
- A consistent track record of success driven by a passion for exceptional customer experience and team results.
- Experience in a fast-paced, high-volume sales environment with the ability to thrive under tight deadlines.
- Excellent verbal and written communication, listening, and problem-solving skills.
- A high level of organization with a proven ability to handle multiple priorities and make sound decisions.
- A demonstrated interest in how AI can be leveraged to improve sales coaching, forecasting, and team performance.
- Strong knowledge of High Performance Selling methodologies. Proficiency in the Microsoft Office suite.
- A professional and polished demeanor.
Bonus Points if You Have:
A Bachelor’s degree.
Experience working with Salesforce.com or a similar CRM
You Will:
- Lead, develop, and motivate your sales team to meet and exceed weekly, monthly, and quarterly performance targets.
- Provide accurate sales forecasting and ensure all data in the CRM system is up-to-date and correct. Conduct weekly performance reviews and coaching sessions with all team members to support their growth.
- Monitor and drive team productivity, removing roadblocks to help them resolve challenges and close sales opportunities.
- Lead your team to effectively influence the buying and renewal process, driving greater client satisfaction.
- Analyze performance data and market trends to develop and implement strategic sales plays and best practices.
- Act as a point of escalation for client issues, ensuring timely and effective resolutions.
- Manage strategic client relationships through clear communication on reporting, forecasting, and quarterly objectives.
- Partner with internal teams and external stakeholders to optimize sales processes and ensure an excellent customer experience.
- Develop and implement effective coaching and training programs for the ongoing development of your team.
- Coordinate and manage team incentives and SPIFs (Sales Performance Incentive Fund).
Competencies for Success:
To succeed in this role, you will demonstrate:
Personal Leadership
Change Management (Developing): Guiding your team through organizational changes and new strategies.
Resilience, Curiosity & Adaptability (Competent): Adapting to shifting priorities and fostering a resilient, curious mindset in your team.
Integrity (Expert): Acting as a role model for ethics and building a foundation of trust for your team.
Emotional Intelligence (Competent): Using emotional intelligence to manage team dynamics, coach individuals, and handle client relationships.
People Leadership
Effective Communication (Competent): Clearly communicating goals, expectations, and feedback to your team and stakeholders.
Lead Teams & Promote Cross-Functional Collaboration (Competent): Leading your team while building strong collaboration across departments.
Champion Diversity & Inclusion (Competent): Promoting and cultivating an inclusive environment where all team members feel valued.
Drive Performance (Competent): Setting clear expectations and motivating your team to meet and exceed performance targets.
Develop Others (Competent): Actively developing your team members through effective coaching and training.
Growth & Results Leadership Critical Thinking (Competent): Using critical thinking to analyze performance, solve problems, and make sound decisions.
Customer Focus (Competent): Instilling a customer-centric mindset in your team to ensure excellent client experience.
Business Acumen (Developing): Building your understanding of the business to guide team decisions.
Financial Acumen (Developing): Learning the financial metrics that drive team and business success.
Our Benefits/Perks:
Wellness programs and initiatives.
Competitive compensation with additional benefits depending on the role.
Access to training and development programs.
Opportunities for career advancement.
Leadership development initiatives.
Paid time off, including vacation, holidays, and sick leave.
Referral bonus when recommending a friend who joins this company.
Diverse and inclusive workplace culture.
Recognition programs to celebrate employee achievements.
Opportunities to participate in volunteer and community service projects.
Work Environment
This job operates in a private, remote-working environment outside of a traditional office. Must take necessary precautions to maintain and protect confidential Company and client information. The role routinely uses standard telecommuting equipment such as laptops, headsets, etc. Adequate internet access and bandwidth supports various virtual-work functions and procedures, including but not limited to virtual conference calls, file downloads and uploads, and large data exchanges.