Salesforce Account Engagement (Pardot) Consultant

🚀 WE’RE HIRING: Salesforce Account Engagement (Pardot) Consultant - Malaysian - Remote

We are seeking an experienced Salesforce Account Engagement (Pardot) Consultant with strong expertise in Pardot, marketing automation, CRM integration, and digital transformation.

💼 Job Type: Permanent, Full-Time

🌐 Working Mode: Fully Remote

🇲🇾 Eligibility: Malaysian Candidates Only

🔎 Qualifications

• Minimum 4 years of experience in Salesforce implementation, consulting, or related CRM roles.
• Strong hands-on experience with Salesforce Account Engagement (Pardot) and marketing automation solutions.
• Proven experience designing and implementing lead lifecycle management, lead scoring, lead grading, and automated nurture journeys.
• Experience configuring automation rules, dynamic lists, landing pages, forms, and email campaigns within Account Engagement/Pardot.
• Strong understanding of Salesforce CRM integration, APIs, data synchronization, and customer lifecycle management.
• Experience delivering CRM and marketing automation solutions in enterprise environments.
• Good knowledge of HTML, CSS, and JavaScript for email and landing page development.
• Experience working in Agile project delivery environments and collaborating with cross-functional teams.
• Ability to participate in discovery sessions, requirement gathering, solution design, and technical discussions with business stakeholders.
• Strong troubleshooting and problem-solving skills, particularly related to campaigns, automation, integrations, and data synchronization.
• Excellent written and verbal English communication skills, with the ability to work effectively with global stakeholders.
• Strong stakeholder management, collaboration, and consulting skills.
• Experience mentoring team members or contributing to solution architecture and digital transformation initiatives is an advantage.
• Salesforce Pardot Specialist, Pardot Consultant, or Salesforce Platform Developer I certification is preferred.

🔑 Key Responsibilities

• Design, configure, and implement Salesforce Account Engagement (Pardot) solutions to support marketing and business objectives.
• Develop and optimize lead lifecycle management, lead scoring, lead grading, and automated nurture journeys.
• Configure and manage automation rules, dynamic lists, landing pages, forms, and email campaigns.
• Translate business and marketing requirements into scalable and effective marketing automation solutions.
• Lead and participate in discovery workshops, requirement discussions, and solution design sessions with key stakeholders.
• Design and maintain integrations between Account Engagement, Salesforce CRM, and external systems.
• Troubleshoot and resolve issues related to campaigns, automation, integrations, and data synchronization.
• Ensure solution quality, data accuracy, platform performance, and adherence to Salesforce and marketing automation best practices.
• Collaborate with Project Managers, Business Analysts, Technical Architects, Developers, and global delivery teams to ensure successful project delivery.
• Contribute to solution architecture, technical design, and continuous improvement of marketing automation capabilities.
• Provide technical guidance and mentorship to team members where required.
• Support digital transformation initiatives by delivering scalable solutions that enhance marketing effectiveness, lead generation, and customer engagement.