Salesforce Application Architect

Build Your Future With Us

The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.

We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.

AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.

Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.

The Role

At Sovos, we're building the platform that makes tax compliance simple for thousands of global enterprises. As Salesforce Application Architect, you'll own the technical architecture and engineering of our Salesforce ecosystem, designing scalable solutions that power our go-to-market operations and integrate AI-powered automation directly into production. This is a senior technical leadership role where you'll balance deep platform engineering, CPQ expertise, and modern AI tooling to deliver reliable, maintainable systems at global scale. Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

More specifically, you will:

• Own the Salesforce technical architecture across Sales Cloud, CPQ, and Service Cloud, designing scalable, maintainable solutions that balance declarative and programmatic approaches with a strong focus on long-term platform health and org simplicity.
• Govern platform engineering standards for Apex, LWC, SFDX, and Flow automation, including coding standards, architecture and code reviews, bulkification patterns, metadata hygiene, and technical debt remediation to keep the platform performant as it scales.
• Design and maintain the Salesforce security model including org-wide defaults, role hierarchy, permission sets, permission set groups, field-level security, and sharing rules; conduct periodic security audits and enforce least-privilege access.
• Architect and engineer the Salesforce CPQ platform, including product catalogue, pricing rules, QCP (JavaScript quoting processes), MDQ (multi-dimensional quoting), Advanced Approvals, amendment and renewal logic, and ARR categorisation; own end-to-end Quote-to-Cash process integrity and integrations with Zuora and NetSuite via middleware.
• Design, build, and deploy AI-powered features directly on the Salesforce platform using LLM APIs (Claude, Copilot), including agentic data-quality workflows, deal and quoting chatbots grounded in CPQ data, and AI-assisted development workflows; evaluate and govern Salesforce-native AI capabilities including Agentforce agents, Einstein Copilot, and Prompt Builder.
• Architect and govern Salesforce integration patterns including REST/SOAP APIs, platform events, named credentials, and External Services; set clear standards for declarative versus programmatic callout patterns and partner with data and integrations teams on middleware strategy.
• Lead Salesforce DevOps practices using Salesforce DX and CI/CD pipelines; govern platform health via Salesforce Health Check, Code Analyser in the CI pipeline, and org limits monitoring; enforce sandbox strategy, environment governance, and AppExchange package evaluation.
• Serve as the technical escalation point for the Salesforce team; conduct code and architecture reviews, mentor administrators and developers, and partner with Sales Operations, Finance, and executive stakeholders to translate business requirements into sound technical design, communicating decisions clearly to both technical and non-technical audiences.
• Lead Salesforce workstreams for M&A due diligence and post-close integration; own platform controls aligned to SOX ITGC requirements including change management controls, access review evidence, and audit log configuration.

What You Bring to Sovos

• You've built deep platform expertise across Salesforce Sales Cloud, CPQ, Service Cloud, and integrations in a global SaaS environment, with solid architecture and engineering skills demonstrated over the course of your career.
• Salesforce Certified Application Architect required; Certified Data Architect or Sharing and Visibility Architect strongly preferred; strong data architecture skills including large data volume (LDV) management (skinny tables, custom indexes, archiving), SOQL query optimisation, and data migration design.
• Salesforce Certified CPQ Specialist required or equivalent experience; deep hands-on experience with QCP (JavaScript quoting processes), MDQ (multi-dimensional quoting), amendment and renewal logic, and ARR categorisation across upsell, cross-sell, churn, migration, and recontracting scenarios.
• Demonstrated experience building AI/LLM integrations directly on the Salesforce platform using Claude API, Gemini API, or equivalent, including agentic workflows and AI-powered automation in production CRM environments; familiarity with Salesforce-native AI capabilities including Agentforce, Einstein Copilot, Prompt Builder, and Einstein Trust Layer.
• Strong Apex, LWC, and Flow development expertise; ability to set and enforce coding standards, perform code reviews, design complex Flow automation (screen flows, Flow Orchestration), and govern the declarative automation layer at scale.
• Experience with Salesforce integration architecture including REST/SOAP APIs, platform events, External Services, and middleware platforms (Boomi, MuleSoft); Zuora and NetSuite integration experience a strong plus; proficiency with Salesforce DevOps (SFDX, CI/CD, Copado, Prodly, or Gearset) and platform governance.
• Comfort with AI-assisted development workflows and leveraging AI tools to improve platform architecture, engineering quality, and delivery speed; strong written and verbal English communication skills for cross-time-zone executive stakeholder engagement.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire.

The Process

We believe in a transparent and comprehensive hiring process. Here's what you might expect:

Life at Sovos

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Global Mentoring Programs
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Language Learning Support
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Comprehensive Health Insurance (Day 1, company paid)
• Life and Accidental Insurance (company paid)
• Hybrid Work Arrangement
• Annual Health Check-up

Equal Opportunity Employer
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.

More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.

Ready to make your move?

We'd love to hear from you. Use the Apply button at the top of this page to submit your application