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Salesforce Field Service QA Engineer- 100% Remote

Caliber Smart
Posted 4 hours ago
United StatesRemoteEngineering & Development
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Position: Salesforce Field Service QA Engineer

Duration:12 Months

Location: 100% Remote

GC and USC only

About the Team: Dedicated Salesforce project team working with systems analysts, third-party developers/implementation partners, business stakeholders, and senior leaders. QA resources are aligned to specific Salesforce workstreams.

Tell us more about the role. What will this person be doing on a day-to-day basis? What are the main objectives for this role?

  • Hands-on Salesforce QA role focused primarily on manual testing today, with plans to move toward automation.
  • One QA will support the Salesforce Field Service workstream, including supply chain processes such as parts, distribution, and returns.
  • Get involved early in the development lifecycle to understand what is being built and the underlying business need.
  • Create test plans and test cases that can eventually be leveraged for automation.
  • Perform investigative testing rather than simply executing predefined test cases.
  • Validate that solutions meet both technical requirements and the actual business process.
  • Work closely with systems analysts, developers, implementation partners, and business stakeholders.

Must Have Requirements

  • Deep Salesforce experience.
  • Salesforce Field Service experience, particularly for the Field Service workstream.
  • Strong manual QA/testing experience.
  • Ability to create test plans and detailed test cases.
  • SQL for backend/data validation.
  • Strong understanding of business processes and ability to identify when a solution may not meet the actual business need.
  • Investigative testing mindset someone who will dig into the system and try to break it.
  • Comfortable challenging developers/analysts when necessary.
  • Experience working in an FDA-regulated environment/with traceability.
  • Experience working alongside automation teams is beneficial; does not need to personally automate tests.
  • Jira; Seffer is a nice-to-have.

Interview Process

One 60-minute interview

Best Regards,

Chetna

Chetna@smartcaliber.com

www.smartcaliber.com

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