Salesforce Solution Architect

Who We Are At Orion Global Solutions, we’re not your typical tech consultancy. As a Salesforce Summit Partner (the highest tier!) and one of the fastest-growing Salesforce partners in the New York Metro area, we bring innovation, speed, and genuine collaboration to every client interaction. But what truly sets us apart? We’re a fast-growing, people-first U.S. company that believes in building thoughtful, user-friendly systems to support our employees and customers. As we expand, we’re looking for talented Salesforce Admins in Costa Rica who bring both technical know-how and strong collaboration skills. We deeply value the expertise in Costa Rica and are committed to a remote-first culture that enables you to thrive in your role— no need to relocate. The Role The Solution Architect will be responsible for designing and implementing scalable, high-performance Salesforce solutions that align with our client's business objectives . As a Salesforce Solution Architect, you will collaborate with cross-functional teams, understand business requirements, and translate them into effective and efficient Salesforce solutions. What You’ll Be Doing Lead requirements gathering sessions, proactively drawing out requirements from stakeholders. Define the system landscape, identify gaps between current and desired end-states, and deliver a Salesforce solution. Create requirements definition documentation, including use cases, and functional specifications to capture business needs and for validation with the customer and share with project stakeholders. Create workflow diagrams to document current and future business environments. Develop wireframes, to ensure visualization of the UI is crisply understood by the client. Respond and communicate efficiently between the business, technology, and QA team on projects and facilitate resolution of user issues as and when necessary. Lead functional team to determine the best solution to implement (decisions around declarative vs programmatic vs AppExchange, etc.) Lead hands-on solution deployments across sandboxes and production orgs. Stay current on Salesforce releases, new features, product roadmaps, and applications available from 3rd parties on the Salesforce AppExchange. What You Bring 5+ years as a Salesforce Solution Architect with experience in end-to-end implementations including from scratch. Salesforce integration experience, including between different business systems and working with integration tools. Exceeds at advanced Salesforce configuration, process automation and implementation activities following Salesforce best practices. Exceptional client handling skills – able to work with all levels within the client portfolio. Proven experience in overseeing the direction, development, and implementation of Salesforce solutions. Excellent understanding of the capabilities and limitations of declarative configuration and when Apex and Visualforce should be used. Salesforce Certifications required and should be open to getting certified. Good written and spoken English (B2 level or higher) Must have previous experience working with US based companies Located in Costa Rica and legally authorized to work (citizen, resident, or valid work visa) Comfortable working from home with a reliable internet connection Why You’ll Love Working Here We take care of our people. Our benefits are designed to help you live well—inside and outside of work: Work from anywhere in Costa Rica – your home, your space, your schedule Grow with us – continuous learning, mentorship, and challenging projects Global collaboration – be part of a diverse team that values your perspective Connected culture – Slack, virtual events, and real relationships (not just tasks) Flexible hours that respect work-life balance and your time zone Let’s Make an Impact Together If you're passionate about delivering exceptional client experiences, leading dynamic teams, and being part of a company that values innovation and heart—you’ll feel right at home at Orion. Ready to grow with us? Apply now. Let’s build something great together.