Salesforce Technical Lead

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

Position Summary

Tactile Medical is seeking a Salesforce Technical Lead with deep, hands-on expertise across the core Salesforce platform, specifically Health Cloud. This role will provide technical leadership across solution design, development, integration, release delivery, production support, governance, and platform optimization. The ideal candidate combines strong engineering expertise with the ability to mentor global teams and translate business needs into scalable, secure, and supportable Salesforce solutions. This role is a hybrid role coming to our headquarters office 2 days per week.

Accountabilities & Responsibilities

Platform Leadership & Solution Delivery

• Own the technical health, standards, documentation, and long-term maintainability of the core Salesforce platform.
• Translate business objectives and product priorities into scalable technical designs and delivery plans.
• Lead solution design, estimation, development oversight, code reviews, performance optimization, after-hours releases, and production support.
• Evaluate new Salesforce capabilities based on business value, risk, cost, security, and architectural fit.

Core Salesforce Engineering

• Design, build, and support solutions using Apex, Lightning Web Components, SOQL/SOSL, Salesforce Flow, platform automation, and configuration.
• Lead technical delivery across Health Cloud including case management, workflow automation, security, and sharing architecture.
• Establish development standards, reusable patterns, code quality expectations, and technical governance.
• Identify and address technical debt, performance risks, scalability concerns, and opportunities for platform simplification.

Integration, DevOps & Governance

• Design and support integrations using REST APIs, middleware, and other patterns
• Guide CI/CD, source control, testing, release planning, deployment validation, and post-release monitoring using tools such as Gearset.
• Ensure solutions align with HIPAA, privacy, security, audit, data protection, access control, encryption, and retention requirements.
• Partner with Product, Architecture, Security, Data, and Integration teams to align solutions with enterprise standards and roadmaps.
• Lead and mentor onshore and offshore Salesforce developers – no direct reports

Qualifications

Required:

• 7+ years of technical development and administration experience in the Salesforce ecosystem
• Deep expertise across the Salesforce platform, with strong hands-on experience in Health Cloud.
• Platform Developer I certification required; Platform Developer II, Application/System Architect certifications preferred.
• Strong hands-on experience with Apex, SOQL/SOSL, Lightning Web Components, Salesforce Flow, platform automation, security, and sharing architecture.
• Experience designing Salesforce integrations using REST APIs, middleware, and event-driven patterns
• Experience with Gearset or similar tool, CI/CD, source control, testing, release management, monitoring, root cause analysis, and technical documentation.
• Experience leading Agile teams across onshore and offshore delivery models.
• Strong communication, stakeholder management, mentoring, and technical leadership skills.

Preferred:

• Experience with Data 360/Data Cloud, AI-enabled solutions, and advanced Salesforce automation.
• Experience in healthcare, medical devices, life sciences, or another regulated industry.

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