SAP Ariba Systems Operations Analyst

Title: SAP Ariba Systems Operations Analyst (Procurement & Workflow Configuration)

Location: Oakland, CA 94612 (Hybrid – Mostly Remote; Preferred - Occasional Onsite Meetings)

Duration: 12 months contract

Note: The role is remote. If local, possibly occasional meetings but would be infrequent.

Job description:

Top thing: Experience with SAP Ariba is a must

Ariba System Administration

• Administer and maintain SAP Ariba modules, configurations, workflows, catalogs, templates, and master data.
• Manage approval workflows, routing rules, and system configurations.
• Create, update, and maintain contract templates, forms, conditions, and questionnaires.
• Support supplier enablement activities and Ariba Network integrations.
• Maintain taxonomy structures, commodity codes, and classification data.
• Monitor and resolve system interface and batch processing errors.
• Support system upgrades, releases, and configuration changes.

Functional Support & Issue Resolution

• Provide functional support for procurement system issues and complex user inquiries.
• Troubleshoot and resolve system defects, process issues, and data discrepancies.
• Escalate technical issues to IT and vendors when required and track through resolution.
• Analyze recurring issues and implement sustainable corrective actions.
• Support incident management and service request fulfillment through established intake processes.

Testing, Enhancements & Change Management

• Coordinate and execute system testing activities, including User Acceptance Testing (UAT).
• Develop test scripts and document testing results.
• Support implementation of approved enhancements and process improvements.
• Participate in release management, change governance, and deployment activities.
• Partner with IT and business stakeholders to define functional requirements and validate solutions.

Stakeholder Partnership

• Serve as a liaison between Procurement, IT, Accounts Payable, Strategic Sourcing, TPRM, and external vendors.
• Gather business requirements and translate them into system solutions.
• Provide recommendations for process standardization, automation, and operational efficiency.
• Support strategic initiatives and digital transformation efforts impacting procurement systems.

Appreciate your prompt response.