Sap Customer Relationship Management Consultant

SAP IT Consultant

Company Overview

▪ Industry: IT Consulting – SAP / Digital Transformation

▪ HQ & Locations: Hesse (DE) HQ; fully-remote team across Germany; optional office use

▪ Core Business: SAP-centric consulting, implementation & development with focus on CRM / Customer Management and S/4HANA for public-sector clients

Key Responsibilities

▪ Analyse & optimise customer-management processes in SAP CRM / S/4HANA CM / SAP CX

▪ Design, customise and implement SAP CRM/CM solutions incl. SAP UI5 and S/4HANA migrations

▪ Develop enhancements in ABAP / ABAP OO and SAP UI5

▪ Lead requirements workshops and translate business needs into technical specs

▪ Ensure high-quality deliveries, testing support, go-live and hyper-care

▪ Act as trusted technical advisor for public-sector clients and project stakeholders

▪ Contribute to internal knowledge sharing, best practices and Innovation Lab initiatives

Must-Haves:

▪ Solid SAP CRM / S/4HANA Customer Management (CM) project experience

▪ ABAP / ABAP OO development skills; SAP UI5 exposure

▪ ≥ 2 years consulting/development experience

▪ German language C1–C2 (client-facing)

▪ Willingness to travel 10–20 % within Stuttgart region

Nice-to-Haves:

▪ SAP CX suite know-how

▪ Agile delivery experience (Scrum/Kanban)

▪ Public-sector project background / security clearance

▪ End-to-end S/4HANA green-field implementation experience

Dealbreakers / Red Flags:

▪ No hands-on SAP CRM/CM expertise

▪ German below professional fluency

▪ Rigid, change-averse mindset

▪ Missing degree and weak project references

Experience & Education

▪ Experience: Minimum 2 years (Junior–Senior level open) in SAP CRM/CM consulting & development

▪ Education: Degree in (Business) Informatics or comparable; strong equivalent experience acceptable

▪ Specific Tools/Technologies: SAP CRM, S/4HANA CM, SAP CX, ABAP/ABAP OO, SAP UI5, Customising, Jira/Azure DevOps (agile)