SAP Field Service Manager | Remote | 12-Month Contract

SAP Field Service Manager



12-Month Contract | Remote within Europe | CET Working Hours



Role Overview

We are seeking an experienced SAP Field Service Manager to support a strategic field service transformation programme for a global organisation. This role will focus on driving the successful implementation and optimisation of SAP Field Service Management (FSM), ensuring efficient field operations and improved service delivery across the business.
The ideal candidate will bring strong SAP FSM expertise combined with industry experience in either the Manufacturing or Energy sector.


Key Responsibilities

• Lead SAP Field Service Management initiatives throughout the project lifecycle
• Gather and analyse business requirements from key stakeholders
• Design and optimise field service processes using SAP FSM best practices
• Support integration activities with SAP ERP and SAP S/4HANA environments
• Collaborate with business users, technical teams, and third-party partners
• Facilitate workshops, process discussions, and solution design sessions
• Support SIT, UAT, training, and deployment activities
• Drive user adoption and field service process improvements
• Provide post-go-live support and continuous enhancement recommendations
• Coordinate stakeholders across multiple European locations and time zones
  
  

Required Experience

• Extensive hands-on SAP Field Service Management (FSM) experience
• Proven experience leading or supporting SAP FSM implementations
• Strong understanding of field service operations, scheduling, and dispatch processes
• Experience integrating SAP FSM with SAP ERP, SAP ECC, or SAP S/4HANA
• Previous experience within Manufacturing or Energy environments
• Strong business process analysis and stakeholder engagement skills
• Excellent communication skills in English
• Ability to work remotely while covering standard European CET business hours
  
  

Preferred Experience

• SAP S/4HANA transformation programme experience
• SAP Customer Experience (CX) exposure
• Experience within global or multi-country SAP programmes
• Knowledge of mobile workforce enablement and service technician solutions
  
  

Candidate Profile

• Self-starter capable of working independently in a remote setting
• Strong relationship management and stakeholder engagement skills
• Solution-oriented and focused on delivering measurable business outcomes
• Comfortable operating in fast-paced project environments
• Collaborative and proactive approach to problem solving
  
  

Contract Information

• Position: SAP Field Service Manager
• Location: Remote (Europe)
• Working Hours: European CET business hours
• Industry: Manufacturing or Energy
• Contract Length: 12 Months
• Start Date: ASAP
• Language: English
  

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