IS

SAP IS-U Device Management Analyst( W2 only)

Hiring from
United States
Work type
Remote
Posted
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SAP IS-U Device Management Analyst

• Location: Remote with 25% travel to NY or Orange, CT

• Client Domain: Utilities

• Duration: 12+ months

• Interview Mode: video

• Work Authorization: any valid US work authorization

Job Description:

  • 7+ years of SAP experience and must have IS-U experience
  • Provide strategic and in-depth research, analysis, and recommendations related to Customer Service business processes, operational performance, and continuous improvement initiatives.
  • Document business requirements and support compliance with applicable regulatory, operational, and internal control requirements.
  • Serve as a subject matter expert (SME) for device management and service order processes, including meter and premise-related transactions, order lifecycle support, exception handling, and coordination with field and technical teams.
  • Act as a liaison between the business area and technical support organizations to ensure business needs are properly documented and translated into technical requirements.


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