Scheduling Lead / Supervisor - Chicago, IL

Scheduling Lead / Supervisor

Chicago, IL | Hybrid with 2-3 Days Onsite per Week; Monday–Friday, 7:30 AM – 4:00 PM - No Evenings or Weekends.

About Three Birds. One Mission.

Three Birds. One Mission. brings together Blue Bird Day, Eyas Landing, and Merlin Day Academy to deliver collaborative, evidence‑based, and compassionate care for children and adolescents ages 0–21. Our interdisciplinary teams support children's physical, emotional, and academic development through therapeutic, educational, and diagnostic services-all under one mission: helping children thrive.

Compensation & Benefits

• Total Compensation Package: Valued between $60,000-$65,000.
• Annual Salary: $–$, based on experience and qualifications.
• Annual Increases: Annual merit-based increases.
• Comprehensive Benefits Packages: Medical, dental, and vision insurance, life and disability insurance, Flexible Spending Account (FSA), and employee assistance programs.
• Paid time off and holidays: Generous PTO, 7 paid holidays, plus 1 floating holiday.
• Growth and Learning: Continuing education and approved CEUs with annual reimbursement increases.
• Professional Advancement: Opportunities to develop skills and take on additional leadership responsibilities.
• Mentorship and Supervision: Opportunities to mentor others within your department in addition to student supervision
• 401(k) Retirement Plan: Available for all employees; company match $1 for $1 for first 3% and $.50 for $1 up to another 2%.
• Flexibility For New Parents

Apply today at threebirdsonemission.com/careers to join our mission of empowering children with neurodiverse needs to succeed!

About the Role

Responsibilities:

• Provide team leadership for scheduling, intake, and administrative tasks.
• Oversee daily administrative operations including scheduling, referral intake, insurance verification, claims submission, and more.
• Maintain compliance with company policies, payer requirements, and state and federal regulations.
• Provide onsite support 2-3 days per week.
• Cross-department collaboration to improve workflows, service quality, and operational efficiency.

Knowledge and Skills Required:

• Actively contributes ideas and dialog to department or all staff meetings.
• Actively seeks out leadership and mentorship.
• Healthcare/business management or medical scheduling/billing experience preferred.
• Advanced Excel proficiency.
• Internal candidates must be employed by Eyas Landing or Blue Bird Day for a minimum of 1 year.
• Internal candidates must be in good standing with the organization and receive a score of Meets or Exceeds Expectations for most competencies in the performance review.

Working Environment and Physical Demands:

• Ability to lift at least 35 lbs, including but not limited to technology equipment, printer paper, etc.
• Ability to sit in an office chair for an extended period of time throughout the work day.
• Ability to alternate between sitting and standing to perform required administrative tasks.
• Ability to use hands and arms to prepare and perform required administrative tasks.
• Ability to utilize keyboard, desktop, and iPad to complete required scheduling/billing documentation and tasks.
• Ability to effectively communicate via phone with mid-level background noise.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity Employer

Eyas Landing - Avondale is an Equal Employment Opportunity Employer. As such, it is the policy of the Company that hiring, training, employment advancement, compensation, benefits, and terms and conditions of employment shall be determined without regard to race, ancestry, color, religion, national origin, sex, pregnancy (including childbirth and medical conditions relating to pregnancy, childbirth, or breastfeeding), gender (including gender identity and expression), sexual orientation, age, citizenship status, order of protection status, marital status, physical or mental disability, military or veteran status, unfavorable discharge from military service, arrest record (or criminal history record ordered expunged, sealed, or impounded), or as otherwise prohibited by law.